As a Product Owner, you will play a pivotal role in leading the end-to-end development of internal product solutions that support business operations, sales, and account management. Acting as the bridge between business stakeholders and development teams, you will ensure that each product delivers measurable value, streamlines workflows, and enhances client and attorney engagement through effective legal matching capabilities.
Your responsibilities include:
- Define and communicate the product vision aligned with business goals and legal service objectives.
- Maintain a roadmap that supports sales efficiency and account management excellence.
- Partner with sales, account management, and other related business stakeholder teams to gather requirements and prioritize features.
- Serve as the voice of the customer internally, ensuring solutions meet user needs and compliance standards.
- Create, refine, and prioritize the product backlog based on business value and ROI.
- Write clear user stories with acceptance criteria for development teams.
- Oversee development stages, ensuring timely delivery of features that improve lead conversion, client onboarding, and attorney matching.
- Validate completed work against defined criteria and ensure readiness for release.
- Analyze user data and feedback to identify opportunities for optimization.
- Track KPIs such as case intake speed, attorney engagement, and client satisfaction.
- Embrace agile principles, lead sprint planning, and participate in retrospectives.
