About the role:
Join our fast growing beauty brand and become a fundamental member of our expanding team. We are looking for a savvy, passionate Senior Manager of Education & Events who is excited about developing and scaling foundational and retailer-specific education content and high-impact event programming for our key retail partners, sustainability, and beauty! The ideal candidate has a passion for building best-in-class training programs, owning end-to-end education and event workstreams from strategy through execution, and ensuring field initiatives and readiness are supported through clear program direction, exceptional content, and in-store collateral and toolkits. This role thrives in a fast-paced environment, partners closely with cross-functional teams across Sales, Marketing, Creative, and Field Sales, and shares our commitment to wellness. Our mission is to create effective, results-driven skincare that is safe for the planet and humankind.
Responsibilities
- Support the Senior Director of Sales and Education in evolving the education strategy and foundational training framework, owning key workstreams from build through execution.
- Develop and deliver retailer-specific education programming aligned to strategic priorities (LMS updates, trainings, video content, and requested deliverables).
- Own the creation and ongoing maintenance of core education content and selling tools (product knowledge, routines, and how to sell), with a focus on improving BA confidence and conversion.
- Build the LMS and lead day-to-day platform management and optimization, including curriculum setup, content organization, and ongoing platform updates.
- Host and deliver high-impact trainings for internal teams, retail partners, and field teams across virtual and in-person formats, as needed.
- Build and manage integrated education and events focus calendars, ensuring seamless planning and field readiness.
- Lead event workflow for key retailer moments, ensuring event readiness, consistent in-store execution, and an elevated customer experience.
- Develop event toolkits and collateral aligned to retailer guidelines and brand priorities (menus, signage, one-sheets, training decks), enabling consistent in-store execution across partners.
- Support event planning and execution by managing timelines, intake forms, and cross-functional coordination to ensure teams are equipped for each retailer moment.
- Strategize GWP and sampling/gratis planning by providing education and event-driven recommendations aligned to retailer and brand moments.
This job description is a summary of duties. It is by no means an all-inclusive list but is merely a broad guide of expected duties and is subject to change.
