Workplace HR Generalist - Porto

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception

• 100 million+ free memberships for fans who may not be ready to pay just yet, and

• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Workplace HR Generalist to support our mission.

This role is based in Porto, Portugal and open to those who are able to be in-office at least 4 days per week.

About the Team

The Workplace team at Patreon creates the environments and experiences that bring our company culture to life. We manage our global offices, ensuring they’re safe, inclusive, and inspiring places to work. In Porto, this team plays a critical role in supporting our EMEA operations by maintaining day-to-day facilities, coordinating vendors, managing office programs, and supporting employees with onboarding and local HR needs.

This role partners closely with our global People, IT, Legal, and Finance teams to ensure every aspect of the Porto employee experience— from payroll inputs to office logistics—runs efficiently and reflects Patreon's values of professionalism, inclusion, and care.

About the Role

We’re looking for an HR Generalist & Office Experience Partner for Patreon’s Porto office.

This is a hands-on, hybrid HR and facilities role responsible for supporting the employee experience, maintaining a safe and compliant workplace, and serving as the local connection point between Porto staff and our global People, Legal, and Workplace teams.

The ideal candidate is a Portuguese local with strong people operations experience and the ability to manage a thriving, professional, and inclusive work environment. You should have knowledge of local labor practices, a strong sense of professionalism, and the ability to build trust across levels.

You’ll play a key role in strengthening our culture, supporting career development, and ensuring that the Porto office remains a productive, respectful, and inspiring place to work.

In this role, you will:

• Workplace

  • Partner with Workplace Operations on site logistics, seating, onboarding coordination, and office safety.

  • Manage local vendors and property partners; ensure a clean, safe, and well-supported workspace.

  • Provide light onsite IT coordination (equipment setup, troubleshooting).

  • Support local events and onboarding day-one experience in partnership with Workplace and IT.

• Employee Experience

  • Serve as the first point of contact for Porto employees on HR, benefits, and workplace questions.

  • Champion professionalism and inclusion, reinforcing company values in daily operations and events.

  • Lead local engagement, learning, and wellness programs; surface feedback to inform future strategy.

  • Strengthen communication and connection between Porto and global teams to build trust and transparency.

• People Operations

  • Oversee payroll inputs, benefits enrollment, and leave processes in partnership with vendors.

  • Maintain accurate HRIS data, statutory files, and required government reporting.

  • Localize and maintain policies and the Portuguese employee handbook.

  • Support immigration documentation, employee travel, and onboarding/offboarding logistics.

  • Coordinate documentation and scheduling for employee relations processes with the People team.

About You

You’re an experienced Workplace professional with a strong operational mindset and a people-first approach. You balance attention to detail with the ability to think on your feet, manage multiple priorities, and handle confidential matters with discretion. You’re proactive, resourceful, and able to work independently in a fast-paced, hybrid environment.

Qualifications:

• 2–4 years in HR operations, People Ops, or payroll/benefits administration in Portugal

• Familiarity with Portugal labor practices and statutory reporting

• Excellent written and verbal communication in English and Portuguese

• Strong organization and attention to detail; able to manage sensitive data with discretion

• Comfortable working with global, distributed teams and external vendors

• Familiar with HRIS and payroll systems

• Service-oriented, practical problem solver with sound judgment

• Culturally aware and inclusive, with a continuous improvement mentality

Nice to have but not required:

• Experience supporting immigration and work authorization processes in Portugal

• Background in policy localization or employee handbook development

• Prior experience in a global tech or fast-scaling company

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.