Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
The Success Advisory team provides expertise across the Customer Success organization through:
-Paid offerings: We design, own and deliver Pigment Success Plans, structured packages that support customers on Solution Architecture, Technical Solutions and Change Management.
-Strategic Engagements: We lead expert engagements in Solution Architecture, Technical Solutions and Change Management that are critical to customers’ success.
Our mission is to deliver high-impact expertise engagements that drive adoption and long-term customer success. What you'll do:
Qualifications:
- 8+ years in customer-facing roles, with experience in Enterprise SaaS products.
- 2+ years experience building and leading a team
- Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
- Strong operational and technical skills (EPM, Solution Architecture, SQL, API).
- Exceptional communication skills and the ability to collaborate cross-functionally.
- Data-driven approach to strategy and optimization.
What Sets You Apart:
- Visionary leader who aligns technical solutions with business outcomes.
- Demonstrated ability to design and scale innovative success programs that deliver measurable business impact.
- Deep understanding of customer success, technical advisory, and enterprise clients needs.
- Collaborative and inspiring team leader.
What We Offer:
- What We Offer:
- Competitive compensation package
- Stock options to ensure you have a stake in Pigment's growth
- Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Trust and flexible working hours
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
- High-end equipment (based on stock/availability) to do your work in the best conditions
- Employer-sponsored 401(k), enabling you to prepare for retirement
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. 
