Student Advocate

About us

Platzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.

As an industry leader, our presence is highlighted by our massive and fanatic community, extensive press coverage and a daily stream of success stories from students. We operate mostly remote, with key offices in Bogotá, Medellín and Mexico City.

Summary

At Platzi, the Student Success Team helps students reach their learning goals by providing support, resolving issues, and identifying opportunities to improve their experience. We also share key insights with internal teams to enhance our platform and services.
As a Student Advocate, you will partner with Product, Marketing, Sales, and Education to deliver timely support and drive commercial outcomes in our B2C funnel. You will guide students, surface needs, and recommend plans, upgrades, or add-ons that increase adoption and long-term value.