As the Business Analyst for Front-End Channels, you will bridge the gap between user needs and execution, ensuring Renmoney’s mobile app and web platforms deliver intuitive, seamless, and high-performing user experiences. You’ll collaborate closely with Product Managers, Engineers, and Designers to gather business requirements, drive data-driven decisions, and support sprint delivery. You will also act as the Scrum Master for the Mobile/Web Squad, owning the Agile delivery process end-to-end.
This role is central to achieving business growth by improving user conversion, increasing engagement, and delivering best-in-class digital experiences
Key Responsibilities
- Requirements Gathering: Collaborate with stakeholders to elicit, document, and prioritize business and user requirements. Translate them into actionable user stories and BRDs.
- Agile Delivery: Lead sprint ceremonies including planning, stand-ups, reviews, and retrospectives. Manage Jira backlog, velocity tracking, and delivery timelines.
- Data Analysis: Analyze user behavior (e.g., click-through rates, session flows, drop-off points) via Firebase and internal dashboards to uncover UX gaps and insights.
- User Journey Optimization: Map and optimize digital journeys across mobile and web, targeting friction reduction and improved conversion rates.
- Documentation: Create and maintain clear user stories, acceptance criteria, flowcharts, and decision logs using Confluence or Notion.
- Product QA/UAT Support: Coordinate UAT sessions and ensure new features meet business requirements and regulatory standards.
- UX/Design Collaboration: Partner with Product Designers to review wireframes, improve UI flows, and implement features like searchable dropdowns and better onboarding states.
- Market Monitoring: Benchmark competitor UX patterns and trends to inform feature improvements and innovation
Requirements
- Educational Background: Bachelor’s degree in Business, Engineering, Information Systems, or related field. Certifications in Agile/Scrum or Business Analysis are a strong plus.
- Analytical Tools: Proficiency in Excel and dashboard tools (e.g., Power BI, Tableau). SQL and Firebase experience preferred.
- Documentation Tools: Jira, Confluence, Notion, Figma, Balsamiq or similar tools.
- Soft Skills: Detail-oriented, problem-solving mindset, strong facilitation skills, and excellent verbal and written communication.
- Agile Experience: Proven experience running Agile ceremonies and managing sprint cycles in a cross-functional product squad.
- Market Familiarity: Understanding of digital banking and user behavior in Nigeria or similar emerging markets
KPIs
- Accuracy and completeness of BRDs and User Stories
- Sprint Velocity and Timely Delivery
- UAT Issue Resolution Time
- Documentation Quality and Stakeholder Feedback
- Quality of insights generated from user behavior data
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
- Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
- Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
- Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
