Resource Management Concepts, Inc. (RMC) is steadfast in our dedication to providing exceptional, professional services across both the government and commercial sectors. We pride ourselves on our mission to deliver superior management and technology solutions, which are crucial in shielding and preserving the safety and integrity of the citizens and environment of the United States.
The Technical Writer is responsible for developing, maintaining, and managing technical and procedural documentation supporting IT operations, systems, and processes. This role works closely with technical staff and subject matter experts to ensure documentation is accurate, current, and aligned with organizational standards and requirements. The Technical Writer operates independently on assigned tasks and supports documentation consistency and process clarity across multiple functional areas.
Key Responsibilities
- Develop, update, and maintain technical procedures, work instructions, and process documentation supporting IT operations and services
- Collaborate with engineers, system administrators, cybersecurity staff, and other subject matter experts to gather and validate technical information
- Translate complex technical and operational processes into clear, structured, and usable documentation for internal audiences
- Ensure documentation complies with organizational instructions, formatting standards, and review/approval requirements
- Maintain documentation repositories, including version control, document tracking, and approval status
- Update documentation in response to process changes, system updates, audits, or operational findings
- Edit and standardize documentation authored by SMEs to ensure clarity, consistency, and completeness
- Develop and maintain documentation templates, checklists, and standard formats to support consistency across teams
- Support reviews, walkthroughs, and audits by ensuring documentation is complete and accessible
- Coordinate with stakeholders to manage document reviews, comments, and approvals through established workflows and tools
- Use Microsoft Excel or similar tools to support document tracking and organization efforts
