Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
About the role
We’re looking for an ambitious Marketing Executive to support customer engagement across ShopBack ANZ’s owned channels. You’ll work closely with the wider team across campaigns and CRM to engage, retain, and reactivate users, executing to a high standard, analysing performance, and iterating quickly.
You’ll join a high-energy, fast-paced team where ideas move quickly from concept to launch. This role is well suited to someone early in their marketing career who’s ready to step up - what matters to us most is marketing judgement, curiosity, and a strong learning mindset.
What you’ll do
- Support the planning, execution, and optimisation of campaign and CRM initiatives across owned channels (app, website, email, push)
- Deliver initiatives secured by our BD team, taking them to market within ShopBack’s brand guidelines and tone of voice
- Use data to understand customer behaviour and flag performance trends or issues
- Support experiments to improve acquisition, engagement, frequency, and retention, and help assess results
- Work closely with commercial, CRM, data, graphic design, and operations teams to deliver campaigns end-to-end
- Communicate results, learnings, and next steps clearly to stakeholders
- Identify opportunities to improve processes, execution, or campaign effectiveness
What success looks like
- You take ownership of your work and can clearly explain what you’re seeing in campaign performance, even when results aren’t perfect.
- You’re comfortable asking questions, learning quickly, and applying feedback.
- You prioritise impact over output, stay organised while juggling multiple tasks, and are motivated by the opportunity to directly influence business outcomes.
What we’re looking for
- You have 1-3 years’ experience in marketing, campaigns, CRM, or growth, ideally in a digital, tech, e-commerce, or similarly fast-paced environment.
- You think analytically and are comfortable working with data, or motivated to build this capability quickly.
- You can explain your reasoning clearly to stakeholders across functions and regions, while remaining open to alternative perspectives and feedback.
- You operate with high ownership, manage multiple priorities effectively, and stay clear-headed under pressure.
- You’re proactive, curious, and willing to challenge ideas - including your own.
- You maintain high attention to detail and actively champion brand standards and tone of voice.
- You use AI tools thoughtfully to improve creativity, productivity and workflows.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
