This role reports to the Lead Cabin Attendant and is responsible for safely and efficiently operating as Cabin Attendant on assigned flights while in compliance with all applicable regulations, rules, directives, and company procedures. Additionally, this role is responsible for assisting Sr. International Captains in administering the standards, training or safety programs for cabin crew, as directed by the Lead Cabin Attendant.
Essential Functions:
- Meets the requirements and acts as Cabin Attendant on assigned flights
- Operates in a safe and efficient manner while in compliance with all Visa guidelines and policy, manufacturers’ limitations and manuals, governmental rules and regulations, and any other requirements of agencies having jurisdiction over the flight
- Ensures highest levels of safety and service are achieved relating to passenger and cabin safety, medical requirements, food safety and special requests
- Assists Lead Cabin Attendant in cabin crew functional competency, technical standards, customer service, and safety
- Participates in developing and implementing procedures and standards necessary to ensure the safe and efficient operation of company aircraft as it pertains to cabin crew
- Assists Lead Cabin Attendant with vendor and supplier relationships
- Serves on the standards, training or safety teams to ensure to ensure safe, efficient, and standardized operation of company aircraft, as appointed by the Lead Cabin Attendant
- Assists Lead Cabin Attendant with the completion of cabin crew training requirements outlined in the FOM
- Assists Lead Cabin Attendant in developing cabin equipment and cabin service training for full-time and contract Cabin Attendants
- Assumes any duties delegated by the Lead Cabin Attendant and/or PIC
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Possesses 5 years of work experience as a corporate cabin attendant
- Ability to work a flexible schedule, which may include nights, weekends, holidays, and extended periods away from home
- Complies with Visa Inc. COVID-19 corporate policy
- Maintains appropriate inoculations for worldwide travel
- 5-8 years of experience as CFR 91/135/121 cabin crew
- Previous experience in Visa Aviation operated aircraft
- Possesses extensive knowledge and training in aircraft safety procedures and the use of aircraft safety equipment, to include first aid kits, oxygen equipment, survival equipment, TEMPUS and AED
- Possesses extensive knowledge of meal planning, safe food storage and handling, and catering procurement from international and domestic destinations
- Possesses advanced administrative and communication skills appropriate to the position
- Excellent teamwork skills
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 129,200.00 to 206,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
