We are looking for an experienced Implementation Engineer to lead the technical implementation of WalkMe across SAP applications. In this role, you will deploy in-app guidance to millions of end users across some of the world’s leading enterprise SaaS applications, helping organizations simplify complex workflows and improve the execution of their business processes.
Main Responsibilities
Own and lead the end-to-end technical implementation of WalkMe across SAP applications.
Own the initial engagement with new SAP application teams, serving as the primary technical point of contact to drive adoption and scale WalkMe’s footprint across SAP applications.
Drive the deployment and rollout of WalkMe across leading SAP applications in large enterprise environments.
Manage and support the full technical integration process, including: Validating technical flows and implementation processes; Troubleshooting integration and deployment issues; Coordinating with Support and Engineering teams to resolve blockers.
Help shape and influence continuous product improvements by providing structured feedback, insights, and implementation learnings to WalkMe Product Managers.
Ensure a successful go-live by validating that WalkMe content and in-app guidance are ready to support end users on the application.
Act as the primary technical point of contact throughout the implementation lifecycle.
Manage parallel implementations and timelines while maintaining high quality and delivery standards.
Build and maintain strong working relationships with internal teams and enterprise stakeholders.
Required Qualifications
3+ years of experience in technical implementation, solutions engineering, or a similar role.
Proven experience implementing SaaS products in large or enterprise-scale organizations.
English speaker – mandatory; ability to speak and write clearly, professionally, and eloquently.
Good understanding of web technologies, including HTML, CSS, JavaScript, and browser-based architectures.
Hands-on experience supporting integrations, configurations, and technical deployments.
Strong project management skills, including the ability to manage timelines, dependencies, and multiple stakeholders.
Ability to troubleshoot complex technical issues and drive them to resolution.
Experience working cross-functionally with Product, Engineering, Support, and Customer-facing teams.
Excellent multi-tasking and problem-solving skills.
Strong ownership mindset and ability to operate independently in complex environments.
Preferred / Nice-to-Have Qualifications
Experience working with SAP applications or enterprise platforms.
Familiarity with WalkMe or similar digital adoption / enablement platforms.
Experience working with global teams and large-scale rollouts.
Background in customer-facing or stakeholder-heavy roles.
