Sales Engineer

Sales Engineer -

General Summary:

The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services from the initial sales cycles to implementation and onboarding. With your consent, reference checks will be conducted prior to receiving an offer.

Essential Duties and Responsibilities:

• Provides support to the Sales team(s), with a high attention to detail.
• Collaborate with Sales teams to identify client requirements and product technical validation during sales presentations and product demonstrations
• Provides support to the Sales team(s), with an extremely high attention to detail
• Researches, analyzes, documents, and shares findings leveraging internal system
• Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
• Provides technical training to clients and communicates customer feedback for future product developments
• Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers
• Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
• Executes proof of concepts with prospects at both a technical and business level to show value
• Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value
• Prepares, researches, and provides input into technical RFPs/RFQs
• Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
• Pursues and maintains professional and technical knowledge through ongoing training and education
• May coach and review the work of other team members

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Capacity to grasp new technologies and complex concepts quickly
• Ability to manage large projects and processes independently with limited supervision
• Intermediate knowledge of cybersecurity principles and technologies
• Ability to situationally adapt and understand new technology/processes as per partner requirement
• Proven sales track record of success
• Ability to identify opportunities and leverage internal and external resources appropriately
• Understanding of relevant products and services
• Excellent communication and interpersonal skills
• Team player with willingness to work both in a team environment as well as independently

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 3+ years of relevant experience
• Experience with EDR, SIEM, and Microsoft Security solutions
• Experience with a business process or management application
• Experience with Salesforce
• Preferred: Familiarity with compliance standards such as CMMC and NIST
• Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 20-30% travel may be required
• May require occasional work outside of normal business hours (conferences, events, securing deals, etc.)