Senior Manager, Digital Manga Operations & Planning

About the role

Crunchyroll is seeking a Senior Manager, Digital Manga Operations & Planning to help scale a newly launched product. In this role, you will own the strategy, planning, and execution driving the global growth of Crunchyroll’s digital manga offering, while ensuring cross-functional alignment throughout the process. You will partner closely with the Director of Digital Manga and key stakeholders to develop the product roadmap, manage budgets, and execute approved initiatives.

• Act as the operational owner to stakeholders and partners across Product & Engineering, Legal, Content Acquisitions, Business & Operations, Programming, Marketing, and external partners
• Ensure the workflows, partnerships, and support systems are in place to successfully run and scale the product
• Identify gaps in current processes and improve workflows with localization, programming, curation, and other operational supporting teams
• Introduce global workflows in regions to better integrate regional teams into the global organization
• Manage partner relationships that support the manga business
• Own and manage project budgets tied to operations and partnerships

This role works a hybrid schedule, with three days each week onsite in Los Angelas or San Fransisco.

About You

We get excited about candidates, like you, because you bring...

• You bring 8+ years of experience in areas like global strategy, business operations, localization, distribution, growth, or project/program management—ideally in a subscription-based business such as entertainment, publishing, or streaming technology.
• You communicate clearly and confidently, both in writing and verbally. You’re especially strong at creating polished presentations, spreadsheets, dashboards, and trackers that help senior leaders quickly understand what’s happening and what decisions need to be made.
• You’re a self-starter who spots gaps, takes ownership, and proactively supports your team. Ambiguity doesn’t slow you down—you’re good at breaking unclear asks into structured workstreams, clear priorities, and actionable next steps.
• You work well with many partners at once, collaborating across product, engineering, marketing, content, and operations to gather insights, analyze data, and help guide the direction and growth of a product.
• You’re known for your operational excellence: you’re detail-oriented, highly organized, and process-driven, and you can manage timelines, documentation, and follow-ups independently.
• You have experience working in a global, distributed organization, collaborating across time zones, regions, and cultures, and you approach that work with empathy and clarity.
• Most importantly, you’re down-to-earth and team-oriented. You care about doing great work, supporting your leaders and teammates, and building systems that help everyone succeed.

About the Team

Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team works with US-based leadership and regional teams to develop go-to-market and partnership marketing plans and programs. These plans and programs aim to expand Crunchyroll's growth through its O&O presence and high-profile third-party distribution partners. By doing so, the team delights and super-serves anime fans, boosting its footprint and brand awareness. The goal is to make Crunchyroll synonymous with anime worldwide.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid