At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.
The Sales team at Deliverect is the driving force behind our growth, dedicated to delivering exceptional value and simplifying order management for our customers. More than just transactions, we focus on building lasting, consultative relationships, driving innovation, and empowering businesses to thrive. Our team of innovators and champions of excellence makes life easier for our customers, redefining order management and fueling Deliverect's continued success through transformative interactions
Your Impact:
As the Regional General Manager for APAC, you will serve as the strategic architect and operational leader for one of our most dynamic growth regions. You will hold full P&L responsibility, steering the region's expansion by connecting our global vision with local execution. By building high-performing teams and fostering strategic partnerships, you will directly influence how enterprise and MM restaurants across Asia-Pacific digitize their operations, playing a pivotal role in cementing Deliverect’s position as a global leader in the food-tech landscape.
*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Sydney office and 2 days from the comfort of your home.
What you will do:
- Develop and execute the end-to-end APAC business strategy, managing the regional P&L, budgeting, and forecasting to achieve ambitious revenue and profitability targets.
- Spearhead commercial growth by driving targeted customer acquisition strategies across SMB and Enterprise sectors, ensuring alignment with global sales objectives.
- Build, develop, and inspire a diverse, high-performing cross-functional team (Sales, Success, Support), fostering a culture of accountability, inclusion, and high performance.
- Forge and nurture executive-level relationships with key strategic partners, including POS providers, delivery channels, and major restaurant groups, to expand our market reach.
- Drive exceptional regional customer outcomes, achieving targets for customer retention, expansion, and advocacy by ensuring that client expectations are consistently met and exceeded.
- Champion regional interests and coordinate collaboration between APAC and Global Teams (Product, Engineering, Marketing), ensuring market feedback drives product enhancements and global alignment.
- Act as the visible, influential face of Deliverect in the region, leveraging deep market knowledge to communicate our value proposition and build lasting trust that drives high-value customer acquisition and loyalty.
- Utilize data-driven insights to monitor business health, identifying opportunities to refine workflows, streamline processes, and elevate the overall client and employee experience.
What you will bring:
- 7+ years of experience in general management or senior leadership roles, preferably within the SaaS, Food Tech, or Hospitality industries.
- A track record in scaling revenue, managing P&L, and leading enterprise sales cycles with a history of hitting and exceeding growth targets.
- The ability to translate complex data into actionable strategic plans, utilizing tools such as Salesforce, HubSpot, or Looker to drive decision-making.
- Demonstrated success in building and leading geographically distributed teams, with a passion for mentoring talent and fostering an inclusive culture.
- Exceptional communication and negotiation skills, capable of influencing C-level stakeholders and presenting effectively to diverse audiences.
- A self-starter attitude with the ability to thrive in a fast-paced, high-growth environment, navigating ambiguity with a solution-oriented approach.
- A Bachelor’s degree in Business, Marketing, or a related field; or equivalent work experience.
Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.
What You'll Gain by Joining Us:
Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.
Important Information:
1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].
Ready to shape the future of commerce with us? Explore our opportunities and apply today!
