This role is responsible for ensuring the quality of data used by the Revenue Management Department, managing daily workload and tasks in the area of data maintenance, and supporting the Data Maintenance Process Owner as well as other processes within Revenue Management. The role involves activating, maintaining, and deactivating accounts for timekeepers, clients, and matters for European offices. It also requires support for users, European offices, and effective relationship building with external and internal clients (Finance teams in the region, Partners, Customers).
Responsibilities
- Performing day-to-day activities and ad hoc tasks related to finance data updates/corrections.
- Control of what is already done, what is pending, mastering work schedule up until the monthly closing.
- Assistance in resolving client queries.
- Cooperation with other team members and departments.
- Ensuring quality standards are being met/service excellence.
- Support and participation in assigned campaigns, initiatives, and internal projects.
- Comply with the firm's policies, internal procedures, and any other legal obligations, and effectively address risks to the firm where those risks relate to this role.
- Support in shaping the top quality level of services.
- Collaborate with local Finance teams and collect regular feedback.
- Build know-how, create instructions, procedures, and maintain documentation.
- Timekeeper's account activation, termination, and maintenance in Elite.
- Matter maintenance and updates in Elite, including requests received via Intapp Open, correction of error notifications, currency, location, BTK, rate changes.
- Clone and non-billable matters creation
- Credits updates on EU matters.
- Verification of EU Partners credits on cross-region matters (including China).
- Preparation of reports (Leaving Partner list, Rate Report).
Requirements
- Bachelor’s degree (or equivalent in experience)
- 1-2 years of professional experience in similar role
- Good understanding of MS Excel, Word, PowerPoint
- Knowledge of Elite finance program
- Business proficiency in written and spoken English
- Well-developed soft skills:
- Accuracy and attention to details
- Positive/can-do attitude
- Ability to teamwork and collaborate
- Very good time management
- Self-organization
- Willingness to learn
- Good interpersonal and communication skills
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Benefits
- Private medical healthcare provided by Medicover
- MultiSport card
- Benefit Cafeteria system
- Veterinary care for your pet provided by PetHelp
- Option to join a private insurance plan
- An additional day off for your birthday
- Tailored learning & development opportunities
- Hybrid work model with a modern office in Warsaw city center
