Senior, Fusion Integration Consultant (Workfront), Fixed Term

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

This is a 3 month fixed term salaried contract, located in Ontario Canada. Preferably in Toronto.

About You:

You are a strategic, highly technical Sr. Integration Consultant specializing in connecting enterprise workflows. Your core mission is to enable our top-tier clients to achieve digital transformation by designing, developing, and deploying scalable integrations for Adobe Workfront. This requires expert proficiency in Workfront Fusion for integration and transaction orchestration, ensuring seamless data flow between Workfront and the full Adobe ecosystem (AEM, AJO, etc.) and various 3rd party applications. You will lead technical discussions, oversee Fusion development best practices, and use your deep understanding of the content supply chain to increase solution adoption and deliver lasting business value.

What You’ll Do:

• Design and configure enterprise-level business process solutions using Workfront to achieve client business objectives.
• Integrate Workfront with related platforms in a content supply and activation chain.
• Increase adoption of Workfront to solve unidentified client problems, enhancing business value.
• Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems.
• Deliver reliable, enterprise-grade integrations, automations, and facilitate other technical interactions during the customer journey.
• Lead technical discussions with customers throughout project delivery.
• Oversee Fusion technical development ensuring best practices and scalable process and procedures are adhered to.
• Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions.
• Provide post-deployment technical support for issues related to customer integrations.
• Collaborate with project teams on project plans, design documents, templates, layouts, queues, custom forms, reports, and other artifacts aligned with implementation requirements.
• Deliver high-quality consulting services for Workfront implementation and go-live success.
• Serve as a business process workflow/configuration SME for clients and stakeholders.
• Mentor, coach, and provide knowledge resources and escalation support for clients.
• Contribute to the continuous improvement of product and implementation methodologies.
• Be willing and able to travel up to 20% (and occasionally up to $50% for specific engagements) to support client needs.

What You Bring:

• A Bachelor's degree and proven business process consulting experience.
• 5+ years of experience as an onsite business process/management consultant, specifically with Workfront and Workfront Fusion.
• Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, etc.
• Proven track record of delivering end-to-end integrations for enterprise organizations (5,000+ employees).
• Proven ability to develop and document business processes (documentation examples available upon request).
• High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended.
• Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs.
• Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation.
• Strong analytical skills to draw connections between disparate problems and solutions.
• The ability to work on multiple tasks and prioritize your personal workload effectively.
• Leadership skills to drive adoption over complexity and perfection.
• A strong desire to learn and teach others.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• 15 days holiday (per annum, pro rata)
  • 10 paid sick days off, not pro rata
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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