Lead, Strategy & Operations - NetCredit (Hybrid)

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Reports to: Head of NetCredit Installment

About the role:

As a Lead within our Strategy & Operations department, you will directly support the NetCredit P&L and tackle projects that ensure Enova is operating at peak performance, and continuously improving to provide the best possible experience for our hardworking customers. . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

• Own and manage initiatives that focus on driving high-impact projects, processes improvements and customer experience enhancements.
• Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact.
• Serve as a senior resource of the S&O team Lead and mentor team members
• Build and cultivate relationships with cross-functional teams and leaders throughout the organization.
• Anticipate bottlenecks, solve complex problems, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results.
• Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
• Translate complex datasets into actionable strategic recommendations for senior leadership

Requirements:

• Bachelor’s degree ideally in Business, Economics, Finance or related fields. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• 8+ years of tangible work experience dealing with process improvement, management consulting or data analytics specifically in credit risk and or collections discipline.
• Experience leveraging data and critical thinking to drive business decisions.
• Experience using SQL or similar experience using large datasets.
• Demonstrate strong analytical thinking through excellent written and oral communication skills.
• Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
• MBA is a plus

Compensation:

The budgeted annual salary range for this position is $97,200 to $140,400. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

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