We’re looking for an Virtual Assistant who is fluent in Mandarin and English to support leadership with day-to-day operations, scheduling, communication, and coordination across teams and partners. This role is ideal for someone highly organized, detail-oriented, and comfortable acting as a communication bridge across languages and time zones.
You will support executives with calendar management, documentation, research, and follow-through, while helping keep workflows moving smoothly. Experience supporting real estate, property management, development, or investment teams is strongly preferred, but not required.
This is a hands-on role for someone who operates proactively, manages details without being asked, and brings structure to fast-moving environments.
Why You’ll Want to Join
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Up to 14 days of Paid Time Off annually (starting Day 1)
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you feel most productive
- Work directly with founders and senior leadership
- High-trust role with visibility into operations and decision-making
What You’ll Work On
Executive and Administrative Support
- Manage calendars, meetings, and scheduling across multiple time zones
- Handle travel planning, document organization, and meeting follow-ups
- Prepare summaries, reports, and briefing documents for leadership
- Maintain confidentiality and handle sensitive information with discretion
Bilingual Communication and Coordination
- Serve as a liaison between English- and Mandarin-speaking partners, clients, or vendors
- Translate and summarize emails, documents, and messages as needed
- Support cross-border coordination with teams, service providers, or stakeholders
- Assist with scheduling and communication for international meetings or negotiations
Operations and Workflow Support
- Keep internal files, trackers, and documentation organized and up to date
- Support task tracking, reminders, and follow-through on executive priorities
- Assist with vendor coordination, invoices, and basic operational workflows
- Help improve systems and processes to reduce friction and delays
Research and Project Support
- Conduct research using both English and Mandarin sources
- Support real estate-related research such as properties, vendors, markets, or documentation when applicable
- Assist with presentations, proposals, and document formatting
- Maintain contact lists, databases, and internal trackers
What You Bring
- Fluency in Mandarin Chinese and English, written and spoken
- 3+ years of experience as an Executive Assistant, Virtual Assistant, or Operations Coordinator
- Strong organizational skills and attention to detail
- Clear, professional communication style across written and verbal channels
- Ability to work independently, prioritize tasks, and manage multiple responsibilities
- Comfort using tools such as Google Workspace, Notion, Slack, or similar platforms
Nice to Have
- Experience supporting real estate, property management, development, or investment teams
- Background working with international or cross-border businesses
- Familiarity with tools like WeChat, WhatsApp, Lark, or Telegram for business communication
- Experience coordinating with vendors, brokers, or external partners
How to Apply
Please include:
- Your updated resume highlighting bilingual experience and EA or operations roles
- A short 1–2 minute Loom video introducing yourself and briefly speaking in both English and Mandarin
Only candidates who submit a Loom video will be considered.
If you’re bilingual, detail-driven, and enjoy being the operational backbone that keeps executives focused and organized, this role offers long-term stability, trust, and real ownership in day-to-day execution.
Application Process Overview
Our comprehensive selection process ensures we find the right fit for both you and our clients:
- Initial Application - Submit your application and complete our prequalifying questions
- Video Introduction - Record an video introduction to showcase your communication skills and work experience
- Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
- Recruitment Interview - Initial screening with our talent team
- Executive Interview - Meet with senior leadership to discuss role alignment
- Client Interview - Final interview with the client team you'd be supporting
- Background & Reference Check - Professional reference verification
- Job Offer - Successful candidates receive a formal offer to join the team
Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
