Technical Writer

COMPANY SUMMARY

We are a dynamic and fast-paced B2B SaaS (Software as a Service) company at the forefront of innovation in the technology industry. Our cutting-edge solutions empower businesses to thrive in the digital era, providing them with efficient and scalable software solutions. We are seeking a talented Technical Writer to join our team and contribute to the success of our rapidly evolving products.

JOB SUMMARY

As a Senior Technical Writer at Irth Solutions, you will play a crucial role in creating clear and comprehensive documentation for our B2B SaaS products. You will collaborate closely with cross-functional teams, including Product Management, Engineering, and Customer Support, to ensure that our documentation meets the needs of both technical and non technical users. The ideal candidate will have a passion for simplifying complex technical concepts and translating them into user-friendly documentation.

Requirements

PRIMARY RESPONSIBILITIES

a) Content Creation-

• Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation.
• Collaborate with subject matter experts to gather information and ensure accuracy in all documentation.

b) User- Centric Approach

• Understand the needs of our diverse user base and create documentation that caters to both technical and non-technical audiences.
• Work closely with UX/UI designers to create documentation that aligns with the overall user experience.

c) Continuous Improvement-

• Regularly review and update documentation based on product changes and user feedback. 

• Identify gaps or inconsistencies and recommend improvements to the documentation process or structure 

d) Collaboration-

• Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation

e) Adaptability-

• Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards.

SKILLS/EXPERIENCE

• Should have 2-4 Years of Relevant Experience
• Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
• Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment.
• Excellent written and verbal communication skills.
• Ability to grasp complex technical concepts and translate them into easily understandable documentation.
• Proficient in using documentation tools and version control systems.
• Familiarity with Agile development methodologies.

Benefits

• Being an integral part of a dynamic, growing company that is well-respected in its industry
• Competitive pay based on experience.

Join our team and be part of a company that values innovation, collaboration, and excellence in the exciting world of B2B SaaS! Apply now to contribute to the success of our groundbreaking software solutions.