Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
Are you ready to be at the heart of a high-growth organization, supporting a dynamic CEO and Chief Commercial Officer so that their success becomes your success? Are you deeply organized, relentlessly proactive, and motivated by being the MVP behind senior leaders? Have you mastered the art of anticipating needs, looking around corners, and finding smart solutions to make extremely busy lives run more smoothly?
This role is not about task-taking, it is about judgment, ownership, and impact. If you thrive in fast-paced, high-accountability environments and take pride in being a trusted extension of leadership, this role may be for you.
We are seeking an experienced, confident, and energetic Executive Assistant who brings strong business acumen, impeccable organization, and exceptional discretion. You will play a critical role in enabling executive effectiveness while upholding Knix’s people-first culture and values.
About You
- Highly adaptable, agile, and poised in the face of change and ambiguity
- Calm, action-oriented, and solutions-focused, with excellent emotional intelligence
- Trusted to maintain discretion and confidentiality at all times, especially with sensitive information
- Curious, growth-minded, and committed to continuous improvement
- A leader who works seamlessly with leaders, representing them with maturity, professionalism, and confidence
- A master multi-tasker who thrives under pressure, manages competing priorities, and adapts quickly to evolving needs
- Comfortable acting as a gatekeeper, protecting executive time, energy, and focus
- Confident making judgment calls and decisions independently without needing constant direction
- Comfortable navigating complex personalities, high-stakes conversations, and moments of tension with professionalism
- Realistic and flexible about the nature of executive support, including occasional work outside of standard business hours to ensure things run smoothly
- Ambiguity does not give you anxiety, it motivates you.
Executive & Administrative Support
- Provide high-level administrative support to the CEO and Chief Commercial Officer
- Manage extremely active, complex, and fluid calendars with a focus on priority, impact, and preparedness
- Proactively prioritize emails, meeting requests, and incoming communications
- Exercise independent judgment to accept, decline, or reschedule meetings in alignment with executive priorities
- Prepare correspondence, briefing notes, agendas, and presentations for executive meetings
- Arrange complex travel, itineraries, and logistics (primarily local to Toronto, with some travel)
- Complete expense reports accurately and efficiently
Calendar & Time Management
- Own end-to-end calendar strategy, not just scheduling, but ensuring optimal use of executive time
- Act as a strategic gatekeeper, protecting executives from unnecessary meetings and distractions
- Ensure executives are consistently prepared, briefed, and set up for success
Project & Event Management
- Lead or support a wide range of projects, from straightforward to highly complex
- Partner with speaking agents and external partners to manage speaking engagements, contracts, billing, and expenses
- Plan and execute special events including budgeting, vendor coordination, catering, entertainment, and on-site support
- Lead and coordinate major company initiatives including Town Halls, Weekly Kick-Offs, Off-sites, and Board Meetings
- Partner closely with People, Finance, and Leadership teams to execute seamlessly
Liaison & Stakeholder Management
- Serve as a primary point of contact between executives and internal leaders, employees, board members, and external partners
- Navigate complex stakeholder relationships while ensuring executives’ time and attention are used effectively
Systems & Process Improvement
- Leverage tools such as Google Workspace, Slack, project management platforms, and emerging productivity tools to improve efficiency
- Continuously look for ways to streamline systems, anticipate challenges, and prevent issues before they arise
Presentation Design & Executive Content Support
- Design and build visually led, executive-level presentations that clearly tell a story and elevate key messages
- Partner closely with executives to translate ideas, strategy, and data into polished, on-brand decks for internal and external audiences
- Apply strong design sensibility, layout, and visual hierarchy to presentations, ensuring clarity, consistency, and impact
- Maintain and evolve presentation templates to support speed, consistency, and quality
Executive Social Media Support (Bonus!)
- Support light social media content creation on behalf of executives, including drafting posts, coordinating visuals, and managing posting logistics
- Demonstrate a solid understanding of social platforms (e.g., LinkedIn, Instagram) and best practices for executive presence
- Exercise strong judgment, discretion, and brand alignment when supporting executive-facing content
What Success Looks Like in This Role
- Executives feel consistently prepared, calm, and ahead of schedule
- Calendars reflect true business priorities, not just availability
- Issues are identified and resolved before they escalate
- Meetings and events are purposeful, well-orchestrated, and high-impact
- You are viewed internally as a trusted extension of the executive team
Qualifications
- 5+ years of experience supporting senior executives in a high-growth or fast-paced environment
- Proven ability to operate autonomously with sound judgment and discretion
- Exceptional proficiency in Google Workspace, Excel/Sheets, and PowerPoint/Slides (you will regularly build slide decks)
- Strong project management and organizational skills with meticulous attention to detail
- Outstanding written and verbal communication skillsAbility to perform under tight deadlines without compromising quality
- Willingness to travel based on business needs (primarily local to Toronto)
Salary
- Base salary starting at $90,000 and up
Compensation & Care
Transparency is at the heart of everything we do, including how we pay. The posted expected salary for this role represents candidates developing new skills within the position. Increased salaries represent those who are more proficient or have achieved mastery and deep institutional knowledge over time. Your specific offer will rely on your unique experience and our team's current needs.
Rewards are not just about your regular pay and annual bonuses. We believe rewards should support your whole life, not just your work. That’s why we cover 100% of the premiums for your health, dental, and Health Spending Account (HSA) through our benefits provider. We offer our employees generous coverage for paramedical services, mental health support, and vision care. You’ll also gain access to Dialogue, an app for virtual coaching, therapy, and legal counseling.
Beyond vacation, you’ll get 3 Floater Days and 10 Sick Days every year. We also help you disconnect by extending long weekends—giving you 4 extra paid days off attached to Victoria Day, Canada Day, Civic Holiday, and Labour Day.
When your family grows, we’re there for you. Our Paid Parental Leave plan tops up your salary to 80% for 24 weeks (nearly 6 months), available to birthing parents, partners, and parents via adoption or surrogacy. We also invest in your future with a GRSP Match program (up to 3% match) and a $500 annual development budget. Plus, you’ll enjoy a 50% discount on Knix products because we want you to love what you create.
AI Disclosure Statement
We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
