Platform Delivery Program Manager

ABOUT KODIAK SOLUTIONS

• At Kodiak Solutions, we’re dedicated to transforming the healthcare industry through cutting-edge, technology-driven solutions. We specialize in healthcare finance, unclaimed property, risk management, and revenue cycle management, helping healthcare organizations streamline complex financial operations. Our mission is to simplify and optimize processes, so healthcare providers can focus on delivering excellent patient care.
• Powered by our innovative platform, we offer cloud-based systems, automated workflows, and advanced data management tools designed to address the unique challenges in healthcare. Whether it's improving revenue cycle efficiency, navigating unclaimed property issues, or mitigating risk, our platform delivers real-time, actionable insights to drive better outcomes.
• At Kodiak Solutions, we foster a fun, collaborative culture that thrives on innovation and creativity. If you’re passionate about leveraging technology to make a real impact in healthcare, Kodiak Solutions is where your ideas can truly take shape!Job Summary:

We are seeking an experienced Project Manager to oversee operational strategies for our Finance & Reimbursement Team. The ideal candidate will play a pivotal role in ensuring project deliverables are met on time and within budget, while driving continuous improvement within the organization.

• Lead and manage project operations to ensure alignment with business objectives.
• Oversee and execute Salesforce updates to enhance system capabilities and user experience.
• Use Smartsheet to manage utilization, capacity planning and revenue forecasting
• Create reporting in ServiceNow to ensure SLAs are being met
• Prepare and manage Statements of Work (SOWs) to ensure clear project deliverables and timelines.
• Coordinate with cross-functional teams to drive project progress and resolve any issues.
• Monitor project performance and implement improvements for greater efficiency.
• Ensure compliance with company policies and industry regulations during project execution.
• Provide regular updates and reports to senior management on project status and milestones.
• Facilitate cross-functional collaboration between Sales, Product, Delivery, Marketing and Customer Success to align project outcomes and customer goals.

Required Qualifications:

• Bachelor’s degree in Business Administration, Project Management, or a related field is preferred.
• Proven experience as a Project Manager, preferably within an operations-focused role.
• Prior experience of reporting in ServiceNow and Smartsheet
• Strong knowledge of Salesforce and experience in managing system updates.
• Ability to translate customer goals into actionable project plans.
• Highly organized, detail-oriented, and comfortable working with deadlines.
• Analytical mindset with the ability to leverage data for insights and decisions.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Certification in Project Management (PMP or equivalent) is preferred.