About Living in a Bubble
Living in a Bubble is a fast-growing global e-commerce brand in the campervan and outdoor-living space, serving customers across Australia, the USA, Canada, and Germany.
As we scale our multi-region, multi-3PL network and expand our SKU range, we’re building a more robust planning and procurement “operating system” — including improved dashboards/KPIs, tighter cadence, and an upcoming unified Inventory Management System (IMS) to support global inventory accuracy and decision-making at scale.
To help lead this next stage, we’re hiring a E-commerce Global Supply Chain Planning & Procurement Manager to own inventory availability and working-capital efficiency across regions, run the weekly/monthly planning cadence, strengthen procurement governance, and drive continuous process improvement. You’ll partner closely with the CEO and lead day-to-day execution through our planning/procurement team, with room to scale the function as the business grows.
Role purpose
Own global inventory availability and working-capital efficiency by leading demand/supply planning cadence, procurement governance, dashboards/KPIs, and continuous process improvement across a multi-3PL, multi-country e-commerce network. Build a scalable operating system for planning and procurement.
Reports to: CEO
Direct report(s): 1 and growing (Procurement & Planning)
Future: role must be able to scale and manage additional planners/buyers as the business grows.
Business context (what you’ll manage)
- Channels: Shopify (2 countries), Amazon (1 countries), eBay (1 country)
- Stocking nodes: AU (2x 3PLs), US (Amazon FBA + US 3PL for Shopify + backup fulfillment from Amazon when needed)
- Products: ~150–200 SKUs (growing), bundles/kits, country-specific SKUs
- Suppliers: China; production ~30 days + ocean freight (AU 20–30d; US/CA 20–40d; DE 20–40d)
- Tools today: Inventory Planner (Sage) + Google Sheets + Shopify/Amazon + 3PL systems (ShipHero, MintSoft, and Skupreme)
Key responsibilities
1) Global planning cadence ownership
- Own the weekly planning rhythm (sales, stock, velocity, inbound ETAs) and ensure reorders/POs are executed on time.
- Implement and run a monthly global planning review (S&OP-lite) aligning inventory, cash, and launch plans across regions.
- Build and enforce decision rules and escalation thresholds (stockout risk, overstock risk, inbound delays).
2) Inventory policy, controls, and service level
- Define and maintain inventory policies: reorder points, safety stock logic, coverage targets, hero SKU rules, and exception handling.
- Drive achievement of service level targets (e.g., 95%+ in-stock on hero SKUs) while controlling working capital.
3) Procurement governance (execution via team)
- Oversee and approve PO decisions: quantities, MOQs, reorder points, timing, and transfers/expedite recommendations.
- Maintain a clean PO pipeline, ETA tracking, and inbound risk register; coordinate exceptions with freight forwarder.
- Support CEO-led supplier negotiations with analysis and recommendations; build supplier performance program (scorecards, OTIF, quality, lead time reliability).
4) People leadership (current + future scale)
- Manage and coach team member (planning/procurement execution), set weekly priorities, and ensure high-quality outputs.
- Build the function to scale: SOPs, templates, role clarity, training, and internal controls.
5) Dashboards, KPI management, and reporting
- Build and maintain dashboards that track: stock health, stockout rate, overstock rate, DOH, turns, forecast accuracy, inbound ETAs, supplier performance.
- Deliver a weekly executive summary to the CEO: risks, decisions required, and KPI trends.
6) Process improvement & systemization (explicit ownership)
- Own continuous improvement of the end-to-end planning and procurement process (demand signal → reorder → PO → production → freight → receiving → allocation).
- Identify bottlenecks, quantify impact, implement fixes, and standardize through SOPs, templates, controls, and dashboard-driven management.
- Reduce planning errors and cycle time while improving KPI outcomes.
7) Systems support (ERP/IMS)
You are the Primary User and Validator. While the CEO leads the technical implementation, you are responsible for testing workflows, validating data accuracy, and ensuring the system works for the daily operations team.
Success metrics (targets)
- Inventory turns: > 4/year (more than once per quarter)
- Overstock rate: < 10%
- Stockout rate: < 5%
- Average DOH: 60–90 days
- Forecast accuracy: 80–90%
30/60/90-day outcomes
First 30 days
- Map current state processes and data flows; publish target-state SOPs/templates.
- Establish KPI definitions + baseline; ship v1 dashboards and weekly exec reporting.
- Implement exception rules and escalation process; stabilize weekly cadence execution.
By day 60
- Inventory policy live (coverage targets, safety stock logic, hero SKU rules, reorder governance).
- Monthly global planning review cadence running consistently.
- Supplier scorecard v1 live; inbound risk register and ETA tracking standardized.
By day 90
- Demonstrable KPI trend improvements (especially stockouts and DOH stability).
- Deliver 3–5 implemented process improvements with measured impact (e.g., fewer exceptions, faster planning cycle, reduced excess, reduced stockout risk).
- ERP/IMS adoption readiness: workflow test results, data validation plan, and training approach for daily ops.
Hiring Process
Stage 1 - Application (Resume + Screening Questions)
Stage 2 - One Way Video interview + Personality Test
Stage 3 - Test Gorilla + Custom Assessment
Stage 4 - Interview with CEO
Requirements
Requirements (must-have)
- 5+ years in e-commerce or consumer goods supply chain planning/procurement.
- Proven ability to run planning cadence (weekly rhythm + monthly review) and drive accountability.
- Strong analytics: advanced Sheets/Excel, KPI definition, dashboard building, and decision-quality reporting.
- People leadership experience (managing a planner/buyer or similar).
- Comfort with China supplier lead times, MOQs, and ocean freight constraints.
- Clear written and verbal communication; strong escalation discipline.
Strongly preferred
- Amazon replenishment/FBA exposure and multi-channel e-commerce experience.
- Multi-warehouse / multi-3PL operations.
- Experience with Inventory Planner (Sage) and working alongside ERP/IMS implementations (as process owner/validator).
- Working knowledge of international logistics/compliance fundamentals (customs, documentation, labeling) in an e-commerce context; experience managing freight forwarders/3PL partners during delays/disruptions.
Benefits
- Competitive contractor compensation package
- Paid Leave and Paid Vacation+ biannual performance bonus
- Direct ownership of global planning cadence, inventory health KPIs, dashboards, and process improvement
- Join a fast-growing global brand in a booming outdoor category
- Work with a passionate international team and help shape the future of premium vanlife gear
