About the Role:
Join the exciting world of aviation with Mercier Consultancy MD as an Airline Customer Service Specialist with Italian! If you have a passion for travel and excellent customer service skills, this is the ideal opportunity for you to work in the beautiful setting of Greece.
In this role, you will be the first point of contact for our Italian-speaking customers, ensuring they receive exceptional support while traveling. Your dedication to providing a positive experience will help clients navigate their journey smoothly.
Your Responsibilities:
- Provide outstanding customer service to Italian-speaking airline clients through various communication channels.
- Assist customers with inquiries related to bookings, cancellations, and travel changes.
- Collaborate with airline teams to resolve customer issues effectively and efficiently.
- Maintain a positive and professional demeanor during all customer interactions.
- Participate in training sessions to enhance your knowledge of airline policies and procedures.
Requirements
What We’re Looking For:
- Fluency in Italian (both written and spoken) is essential.
- Strong communication and interpersonal skills.
- Experience in customer service, preferably in the airline industry.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Willingness to relocate to Greece for this exciting opportunity.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
