Your Responsibilities:
- Lead change management activities related to the introduction of the new Target Operating Model;
- Develop and execute structured change strategies and communication plans, ensuring buy-in and alignment from key stakeholders across the organization globally;
- Identify change impacts across people, processes, and systems; proactively manage resistance and risks;
- Collaborate with senior leadership, People and Culture, internal communications, and transformation teams to ensure integrated delivery of initiatives;
- Design and facilitate workshops, training, and engagement sessions tailored to different audience needs;
- Develop and track key change management metrics to measure adoption, readiness, and overall change effectiveness;
- Act as a trusted advisor and change champion, supporting leadership in driving behavioral and cultural shifts aligned with strategic goals;
- Ensure change activities are inclusive, transparent, and adapted to the cultural and operational context of country organizations and subsidiaries;
- Drive clear, consistent, and compelling communication across all change initiatives, ensuring messaging is aligned with organizational values and resonates with diverse global audiences.
Required key competencies and qualifications:
- 5+ years of experience in the field of change management and transformation, ideally in multi-national organizations;
- Demonstrated experience leading change initiatives in IT transformation or operating model integration;
- Excellent stakeholder management and influencing skills across all levels of the organization;
- Experience working across corporate and country-level structures, with sensitivity to cultural and operational differences;
- Exceptional communication, facilitation, and coaching abilities;
- At least Bachelor's degree in Business, Administration, or a related field;
- Very good fluency in English (written and verbal). Further foreign language skills are of advantage.
What we offer at METRO.digital?
- Hybrid and agile work: thrive in a flexible, multicultural environment.
At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.
- People development: when you grow so do we!
We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.
- Support with individual solutions: we are people-caring!
We offer support whenever you need it - at every stage of your professional journey.
Want to know more about all our benefits? Discover more here.
Let´s connect soon. Apply for the role now!
Position grade within our career framework: Project Manager Grade 2 (Md7).
