Key Responsibilities:
- Perform Bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries / helpdesk, bad debts provision, dunning, SL close, GL-SL reconciliation, etc.,)
- Review tracking, investigating and reconciliation of un-allocated receipts
- Clearing the open items by coordination with customers and LFIs
- Actively support customers for Store closing process and reconcile sales.
- Performing activities towards month close, provisions, write offs, Valuations, classification of AR etc as per SOPs.
- Follow up for due and outstanding receivables with customers.
- Prepare and update SOPs towards work area.
- Prepare and develop active dashboards and Standard and adhoc reports related to customer O/s aging etc.
- Review and update GL reconciliation of AR – Ledger account to Customer subledger.
- Understanding and taking actions for Debit / Credit note issued by customer if any as per the processes.
- Working towards standardizing and improving the AR process.
- Understands applications that the process uses.
- Achieve and excel Productivity targets about transaction processing.
- Close coordination with Customers and clients for query management and resolving issues.
- Conducting Process Refresher trainings, Knowledge tests of team members, updating documentation/SOP.
- Assisting Team Leaders for preparation of reports both daily, monthly, Governance packs.
- Perform and document Internal controls related activities to assure quality of tasks.
- Make internal research on authenticities of payments, customer analysis and Data insights to improve on AR service experience for LFIs.
- To follow compliance with financial policies and procedures of AR.
- To reconcile Customer ledgers and provide Balance confirmations to customers.
- Perform Internal controls documentation and related activities to assure quality of tasks.
- Any other task as assigned by the Team Leader.
Education:
Should be a Commerce Graduate or MBA finance from reputed university.
Good working knowledge of MS-Office, Outlook, excel and SAP systems.
Experience:
Should have 4+ years of experience in Accounting process handling
Should have 2+ years of experience of Accounts receivable process handling in a Shared service center
SAP knowledge is a must
Must be good at using MS Excel (intermediate level / Advanced level )
