About the Company:
Our client is not your average IT company, they are a team of passionate tech wizards who love solving problems, streamlining business operations, and delivering top-notch IT solutions that make life easier. They believe IT should be affordable, stress-free, and tailored to your needs. That’s why they take a proactive approach to IT management, ensuring that your business runs smoothly with minimal downtime and maximum performance.
About the Role
- This is not your average tech job; it’s an opportunity to join a world-class Managed Service Provider (MSP) that values expertise, invests in its people, and delivers cutting-edge IT solutions to businesses across Australia.
- We’re seeking a highly skilled helpdesk engineer with deep MSP experience to join a high-performing team. You’ll collaborate with senior engineers, work on complex projects, and showcase your technical leadership across cloud, networking, and security.
- If you want to grow your skills, earn great pay, and be part of an elite MSP team, this is your chance.
What You’ll Do
- Execute and support Microsoft 365 migrations, including mail and data transitions
- Perform file server migrations to SharePoint and OneDrive, including setup and configuration
- Design and deploy Microsoft Azure environments for clients
- Configure and manage switches, VLANs, and VLAN routing
- Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
- Work closely with clients to deliver high-quality client projects
- Collaborate with AU and PH-based teams and communicate clearly in English
- Deliver excellence in a fast-paced, multi-client MSP environment
What We’re Looking For
- Minimum 3 years of MSP experience (non-negotiable)
Proven expertise in:
- Microsoft Azure (setup, configuration, administration)
- Microsoft 365 migrations
- SharePoint & OneDrive deployments
- Network configuration (switches, VLANs, VLAN routing)
- Unifi, Fortinet, SonicWall firewalls, Domotz
- Strong written and verbal English communication skills
- Passion for learning, teamwork, and solving complex IT challenges
