Corporate Channel Account Manager

Job Summary

The Corporate Channel Account Manager is responsible for leading the development and execution of Phoenix Contact’s corporate strategy with assigned channel partners. This role uses a collaborative approach involving field sales and distribution leadership to expand revenue and brand recognition across all applicable platforms. Key responsibilities include creating and refining policies and procedures that are efficient and mutually beneficial for both Phoenix Contact and its channel partners. The Corporate Channel Account Manager interfaces directly with corporate and branch-level channel leadership to communicate strategy, drive performance, and foster alignment across internal sales, regional channel, marketing, and product teams. Strong interpersonal skills are essential for engaging resources across the Phoenix Contact Group and building sustainable, growth-oriented relationships. This role is focused on driving strategic growth, maximizing market share, and enhancing customer satisfaction through effective partner management and cross-functional collaboration.

Remote Work Policy: According to company policy a hybrid work capacity is required by any employee working within 60 miles from the Harrisburg, PA office. Remote work is available for employees residing more than 60 miles from Harrisburg.

Responsibilities

• Serve as the primary liaison for assigned channel partners, managing day-to-day operations, strategic planning, and relationship development across corporate and branch locations.
• Develop and execute joint business plans with partners to drive revenue growth, customer acquisition, new product introductions (NPIs), and promotional activities.
• Lead quarterly business reviews (QBRs) with distributor leadership, presenting performance metrics, forecasts, and strategic initiatives.
• Monitor and analyze sales performance, inventory levels, and market trends to identify opportunities, risks, and areas for improvement.
• Collaborate cross-functionally with internal teams—including sales, regional channel management, marketing, product management, and operations—to ensure alignment with channel strategies and field support.
• Manage channel partner contracts, pricing strategies, and compliance with distribution policies and supply chain expectations.
• Coordinate with Product Marketing Managers to develop and implement marketing programs, including budgeting and effective use of co-op marketing funds.
• Maintain a customer-first mindset when executing programs and MARCOM initiatives to ensure alignment with partner and end-user needs.
• Support the development and deployment of factory, field-based, and video-on-demand distributor training programs.
• Assist in the creation and enforcement of distribution policies, procedures, and transactional business improvements.
• Work with Channel Specialists and Regional Channel Management to enhance reporting, performance measurement, and operational efficiency.
• Stay informed on competitive activity and market dynamics within the electronic components distribution space.
• Demonstrate initiative, accountability, and integrity by taking ownership of tasks, learning from mistakes, and following through on commitments.
• Embrace teamwork and collaboration by supporting colleagues, expressing appreciation, and contributing to a positive work environment.
• Pursue continuous learning and adaptability by attending training courses and remaining open-minded in the face of change.
• Maintain a strong technical and application knowledge base across Phoenix Contact’s product portfolio.
• Other duties as assigned.

Qualifications

• Bachelor’s degree strongly preferred or equivalent combination of education and experience.
• Three years’ experience in the industrial marketplace, preferred, with proven success in Industrial Sales required.
• Be proficient in R3/Base selling skills and implement to build strong customer relations.
• Understanding of distribution as a manufacturer’s sales channel (profit margins, inventory levels, turns, etc.)
• Must possess strong oral and written communication skills.
• Proficiency in Windows based applications (Word, Excel, and PowerPoint).
• Strong organizational skills with the ability to multitask
• Superior organization, time management and analytical skills.

Essential Job Functions

• Must be able to travel via airplane.
• Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
• Must be able to lift a minimum of 50 lbs. (sample, demos, literature)
• Must be able to travel overnight 50%.
• Comply with company dress code guidelines.
• Punctuality in all aspects is required.
• Timely submittal of expense reports, monthly account reports, visit reports, and business reviews.
• Participation in local, regional, and (inter)national meetings.
• Regular and on-time attendance

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, tuition assistance, and more!

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