Full Stack QA Automation Engineer (L2)
•Experian· 8h
💻 Engineering⏰ Full-time📈 Mid Level📍 Heredia, Costa Rica
8h ago
Plaud·7 days ago
About Plaud Inc.
Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Architect the Plaud Agent Tooling Ecosystem: Lead the end-to-end strategic planning and execution of the Plaud Intelligence Agent's skill ecosystem. You will hold full ownership of the ecosystem's lifecycle—driving tool quantity, execution quality, and user penetration rates—transforming it from a 0-to-1 concept into a scalable, high-utility production platform.
Define "Ground Truth" for User Scenarios: Transform complex product scenarios into quantifiable, high-bar evaluation metrics. You will drive the collaboration across Product, Evaluation, and Engineering teams to operationalize these standards, ensuring that abstract user needs are translated into deterministic business outcomes.
Push Prompt Performance to SOTA Standards: Spearhead the advanced iteration of tool-related prompt strategies and context engineering infrastructure. Your mandate is to fine-tune the AI’s interaction logic and reasoning capabilities, ensuring the final output consistently benchmarks against Industry State-of-the-Art (SOTA) levels.
Skills, qualifications and experience we look for
Technical PM & Agent Experience: Proven experience in LLM Agent architectures and API Platform products is required. You must be proficient in defining JSON Schemas and OpenAPI specifications, with the specific capability to transform abstract business logic into standardized, executable AI tools.
Data-Driven Evaluation Capabilities: Requires a strong ability to define "Ground Truth" and build quantifiable evaluation frameworks. Experience in creating "Golden Datasets" and analyzing production logs is essential to debug model hallucinations and ensure production-grade reliability.
Advanced Prompt Engineering & English Proficiency: Professional English proficiency is mandatory to ensure semantic precision in high-level prompt engineering. Requires deep expertise in independently iterating context management strategies and tool descriptions to drive model outputs to SOTA levels.
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.