Sr. Manager, Platform Architect for E-Commerce and Vending Machines

Get to know the role

• Job Title: Sr. Manager, Platform Architect for E-Commerce and Vending Machines
• Job Summary:

  The Sr. Manager, Platform Architect for E-Commerce and Vending Machines is a senior technology leader responsible for defining the technical vision and managing the execution strategy for an integrated commerce ecosystem.

  This includes both online retail platforms and automated physical vending solutions. The ideal candidate will possess deep technical expertise in scalable architecture and strong leadership capabilities to align technology initiatives with business goals, delivering a seamless Direct-to-Consumer experience.

• FLSA Classification (US Only): Exempt
• People Manager: Yes

What you’ll do

Strategic Planning & Vision

• Define and maintain the architecture roadmap for e-commerce (web/mobile) and vending machine platforms.
• Ensure alignment with business objectives, scalability, and long-term growth strategies.
• Drive the evolution toward unified commerce components, when reasonable, ensuring seamless customer experiences across online, physical, and emerging channels (e.g., Vending, Digital Commerce, Physical Stores)

System Design & Integration

• Architect and oversee integration of core systems including e-commerce platforms, payment gateways, ERP integrations, inventory management via an OMS, and vending machine backend systems.
• Enable real-time inventory tracking, remote device management, integrated front-end experience to E-commerce CMS, and secure payment processing.

Technical Leadership & Team Management

• Lead and mentor a team of solution architects and engineers.
• Directly manage People Managers, providing mentorship, performance management, and career development support.
• Foster a culture of technical excellence, innovation, and accountability.
• Serve as a technical escalation point for complex design and implementation decisions.

Scalability, Performance, & Security

• Ensure platforms are highly available, scalable, and optimized for high transaction volumes.
• Enforce compliance with enterprise-grade security standards and data privacy regulations (e.g., GDPR, CCPA).

Technology Evaluation & Adoption

• Conduct build-vs-buy analyses to select appropriate technologies, frameworks, and third-party integrations.
• Prevent technology sprawl while promoting modular, maintainable solutions.
• Leverage cloud platforms (AWS, Azure, GCP), microservices, APIs, and containerization.
• Manage relationships with technology vendors and service partners, ensuring alignment with business needs and maximizing value from third-party solutions.

Cross-Functional Collaboration

• Partner with product, engineering, data, security, marketing, and operations teams.
• Translate business requirements into robust technical solutions that support a consistent omnichannel experience.
• Champion change management initiatives, influencing senior stakeholders and cross-functional teams to adopt new technologies and processes.

Troubleshooting & Optimization

• Identify and resolve performance bottlenecks and technical issues.
• Use analytics and data insights to drive continuous platform improvements.
• Lead the adoption of advanced analytics and data-driven decision-making, leveraging insights to optimize platform performance, customer engagement, and business outcomes.

What you’ll bring

• Ten (10) years of relevant professional experience or a demonstrated equivalent level of expertise, plus a minimum of three (3) years, preferably five (5), of people management experience.
• Bachelor’s or Master’s Degree in computer science, Engineering, or a related field preferred or demonstrated equivalent expertise.
• Proven track record of leading technical teams and delivering complex, scalable solutions.
• Ability to travel up to 4 times per year domestically and internationally.
• Technical Expertise:
  • Deep knowledge of e-commerce platforms (Elastic Path, Salesforce, Magento, Oracle Commerce Clout).
  • Proficiency in cloud infrastructure (AWS, Azure, GCP), microservices, APIs, and event-driven architectures.
  • Modern headless commerce architectures (e.g., Elastic Path, Composable Commerce).
  • Integration with IoT devices and real-time telemetry.
  • API-first and event-driven design patterns.
  • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines.
  • Strong programming skills in languages such as Java, Python, and Node.js.
  • Solid understanding of networking, security protocols, and payment systems.
  • Experience leading technology integration during organizational mergers or platform consolidations is highly desirable.
• Leadership & Communication:
  • Exceptional ability to lead cross-functional teams and influence technology strategy.
  • Skilled in stakeholder management and translating technical concepts into business value.
• Mindset:
  • Engineering-driven approach with a passion for continuous improvement.
  • Ability to bring structure, and clarity to complex, distributed systems.

Base Salary Range: For this role, new hires generally start between $178,000.00 - $211,000.00 per year. The full range is $178,000.00 - $266,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

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