Loan Administration Senior Officer

Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€10bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.

We are looking for a Loan Administration Senior Officer who is eager to grow personally and professionally, thrives in a dynamic and challenging environment, and brings a critical eye to process efficiency and customer experience. This role offers the opportunity to collaborate across departments, continuously learn, and contribute to both operational improvement and company growth.

As a Senior Officer in Loan Operations, you are expected to exchange ideas and interact with colleagues from all departments.

Responsibilities:

As a Middle Office team, who act as a connection and support point for the Front Office team, who communicate with borrowers directly, you need to deep dive into all loan administration tasks; servicing a borrower’s request for a payment plan or a debt certificate, preparing the contractual agreements, implementing restructurings in the system, handling payments or payment reversals, using the State platforms, etc.

Apart from the core loan administration tasks, you are expected:

• To define requirements to optimize the borrower’s journey during the restructuring loan cycle in the clearest way possible;
• To challenge your team and the working group to fully optimize the effectiveness of each process;
• To monitor and report productivity and performance;

• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Maximum 6-9 years of experience in the banking sector or Servicers. 
• Familiarity with the core activities of Loan Administration;
• Fluency in English, both written and verbal;
• Excellence in Excel and Word; familiarity with PowerPoint presentations;
• Studies in business administration, finance, STEM, or any related field; a master’s degree will be considered an asset.

You will work in a constantly changing environment. Your main goal will be to challenge existing practices and introduce innovation! To be successful, you will need:

• To embrace change and to be alert for new ideas and process improvements;
• To listen thoroughly and communicate openly; to write and speak clearly, to the point, with respect, yet with sincerity;
• To both analyze and combine data and information, to achieve the desired outcome;
• To support your colleagues, accept their offer and promote the team result.

Benefits

Your Life @ Quant 
This role is a office-based opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.  
Find out more about #LifeatQuant 👉🏼 qualco.group/life_at_qualco_group 

Your benefits 
Join the #Qteam and enjoy: 

💸 Competitive compensation, Meal vouchers, and annual bonus programs. 

💻 Cutting-edge IT equipment, mobile phone, and data plan. 

🏢 Modern facilities, free coffee, beverages.

👨‍ Private health insurance, occupational doctor and nutritionist. 

💡 Career and talent development tools. 

🎓 Mentoring, coaching, personalized annual learning, and development plan. 

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities. 
At QUANT, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior. 

Application Note: All CVs and application materials should be submitted in English to be considered for this position. 

Disclaimer: QQuant collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.