Job Overview
We are seeking a highly skilled Atlassian Jira & Confluence Specialist to join a dynamic UK-based organisation driving digital transformation and agile excellence. This pivotal role supports enterprise-level users by optimising Jira Software, Jira Service Management, and Confluence to align with Agile practices and business objectives.
You’ll play a strategic and hands-on role, blending technical configuration with user support, governance, and continuous improvement. If you're passionate about automation, collaboration tools, and enterprise-scale impact, this is the opportunity to elevate your career.
Key Responsibilities
Jira Administration & Configuration
- Configure, maintain, and optimize Jira Software and Jira Service Management environments.
- Design complex workflows, permission schemes, screen configurations, and issue types.
- Create advanced automation rules to streamline operations and reduce manual effort.
- Manage integrations with CI/CD pipelines, code repositories, and ITSM platforms.
- Monitor and maintain system performance, security, and stability.
Confluence Management & Optimisation
- Administer Confluence spaces, permissions, templates, and content structures.
- Promote standardized documentation through reusable templates and governance.
- Ensure high-quality, accessible, and consistent knowledge management practices.
- Lead efforts to structure Confluence content aligned with business needs.
Consulting, Support & Training
- Act as a trusted advisor for Agile, product, and IT teams on Jira and Confluence best practices.
- Deliver workshops, user training, and knowledge-sharing sessions.
- Resolve escalated configuration issues and complex incidents.
- Support teams in aligning Atlassian tools with Agile and ITSM frameworks.
Automation, Governance & Continuous Improvement
- Establish governance models and enforce platform standards and best practices.
- Manage and optimize Atlassian Marketplace apps such as:
- X-Ray for test management
- ScriptRunner for advanced automation
- Insight/Assets for CMDB and asset management
- Automation for Jira, BigPicture, and other planning tools
- Collaborate with compliance, security, and enterprise architecture teams.
Emerging Capabilities & AI Integration
- Explore and propose opportunities using Atlassian Rovo and AI-driven features.
- Leverage intelligent automation and documentation tools to drive productivity.
- Continuously scan for innovations to improve user experience and reduce overhead.
Qualifications and Experience
Education & Experience
- 3–5+ years of experience administering Jira and Confluence in enterprise environments.
- Experience working in regulated industries (finance, telecom, insurance, etc.).
- Familiarity with Agile methodologies, SAFe, and digital transformation initiatives.
Technical Skills
- Advanced Jira configuration including workflows, schemes, and automation.
- Deep understanding of Confluence administration and content structures.
- Experience with key apps: X-Ray, ScriptRunner, Automation for Jira, Insight.
- Comfortable working with Atlassian Cloud and/or Data Center deployments.
- Familiarity with DevOps tools, APIs, and CI/CD pipelines is advantageous.
Additional Requirements
- Willing to relocate to Spain
- Excellent written and verbal communication skills.
- Strong analytical thinking, user empathy, and proactive problem-solving skills.
