As an Operations Services Data Specialist, you will play a critical role in assisting the Managed Services Operations team by promoting data integrity, creating and maintaining customer inventory and recipe records, and supporting day-to-day operations within the Restaurant365 software platform. This position will allow you to take on essential operational tasks to help ensure that processes run smoothly and efficiently. You will work closely with the Manager of Operations Data and contribute to the overall success of our customers’ operational data.
How you'll add value:
Assist in maintaining the accuracy and integrity of customer inventory and recipe records in Restaurant365.
Support the creation and maintenance of regular data checks and updates in alignment with established processes and source documentation.
Perform routine data entry and updates to ensure customer data remains current and accurate.
Help to create and update process documents and flowcharts for operational tasks.
Track routine metrics related to data accuracy and performance.
Assist with monitoring and managing support tickets related to data maintenance with guidance from the Operations Data Manager.
Contribute to a positive working environment through collaboration and proactive communication among team members and with Operations Data Manager.
Expand service options to support Ops Team and end users.
Perform other duties as assigned to support the Managed Services team.
Other duties as assigned.
What you'll need to be successful in this role:
1+ years of experience in the restaurant, hospitality, or related sectors, or a strong willingness to learn quickly.
Strong proficiency with Microsoft Office, especially Outlook and Excel.
Strong attention to detail and commitment to maintaining high data accuracy.
Ability to manage time effectively and handle multiple tasks simultaneously.
Clear and professional communication skills, both written and verbal; English.
Eagerness to learn and develop within a fast-paced team environment.
Preferred Qualifications
Familiarity with inventory software.
Compensation
Compensation for this position is $220,800–$331,200 MXN annually, depending on experience.
