Senior QA Manager - Monopoly GO!

Scopely is looking for a Senior QA Manager to join our Monopoly Go! team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

Monopoly GO! is our new casual game and a key franchise that has just become one of Scopely’s largest games enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.

What You Will Do

Reporting to the QA Director, you will play a key role in shaping and executing short-term organizational objectives within the test framework for our flagship title, Monopoly Go! You’ll support the quality initiatives of multiple cross-functional teams focused on developing, integrating, and releasing exciting new content and features.
Leading a team of both internal and external QA professionals, you’ll help drive continuous improvement, guiding how we iterate toward success and evolve our ways of working.

• Evolve and enhance the existing test framework to align with project growth and broader team goals, delivering short-term strategic proposals through to successful implementation
• Act as a key advocate for embedding a Culture of Quality across all facets of development, promoting shared ownership and accountability
• Line manage internal QA team members within your vertical group(s), supporting their growth through Individual Development Plans (IDPs), Key Performance Objectives (KPOs), and regular 1:1s
• Lead the recruitment and onboarding efforts for QA roles within your vertical group(s), and support hiring for QA leadership positions across the wider team
• Help manage expectations and performance of external QA vendors, reviewing KPIs and identifying opportunities for improvement
• Oversee governance and best practices for key QA tools (e.g., JIRA, TestRail), ensuring consistency and structured usage within your vertical group(s) / the wider team
• Actively contribute to the evolving QA lifecycle by identifying gaps and recommending process improvements as the project scales
• Listen to team concerns, escalate them to senior leadership with actionable solutions, and take ownership of resolution through to completion
• Support the Monopoly Go! Release Train process, enforcing quality checkpoints and best practices at each milestone
• Help define and implement effective governance and testing strategies for both client-server interactions and broader system integrations
• Maintain a comprehensive view of quality across your vertical group(s), the wider team and upcoming features by leveraging reporting tools such as RAG reports and other tracking mechanisms
• Provide hands-on testing support as needed within your pods and across the team, staying closely connected to in-development features and ensuring high-quality releases
• Champion QA-led and cross-functional team playtest sessions in collaboration with the QA leadership team
• Partner with Customer Support to proactively address known quality concerns and better understand user pain points from live environments
• Collaborate with wider QA leadership to share visibility of new features and their potential impact across vertical groups, ensuring alignment and awareness
• Work with the Roadmap team to secure adequate QA time for planned features, advocating for realistic timelines that meet quality standards
• Serve as the QA Directly Responsible Individual (DRI) for collective releases when required
• Promote consistency in QA practices across vertical groups, offering constructive feedback and suggestions for standardization and improvement
• In coordination with the QA Director, contribute to the annual QA operating plan, highlighting resource needs or excess capacity as appropriate
• Actively participate in vertical group ceremonies to remain up to date with ongoing work, reviewing briefs and specs early to identify risks and opportunities
• Develop and maintain a deep understanding of Monopoly Go! and its core mechanics to better support quality efforts across the project
• Promote a "shift-left" mindset by helping identify and resolve issues earlier in the development cycle, and provide solutions when this isn’t occurring
• Collaborate with Technical Leadership to address inefficiencies and explore automation or tool-based solutions to improve workflow and reduce manual effort
• Embody and represent Scopely’s core tenets in all your actions, setting an example across the QA and wider teams

What We’re Looking For

• Exceptional leadership and managerial skills with proven experience
• Strong verbal / written communication and an excellent attention to detail
• Strong time management, accountability and organisational skills
• Strong negotiation skills with the ability to effectively advocate for your team’s needs, while maintaining a clear understanding of business priorities to ensure balanced, mutually beneficial outcomes
• Proactive, enthusiastic and self-motivated
• Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines
• A strong commercial awareness with an understanding of business priorities and goals
• Comfortable travelling on occasion to offshore hub locations
• Exceptional reporting capabilities
• Extensive knowledge of JIRA and / or similar bug tracking systems
• Mobile exposure and an understanding of Apple / Google submission protocol
• A sound understanding of the gaming industry and the typical end to end development lifecycle