Lead Business Operations Program Manager, EPAD
•Thumbtack· 2h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $212k-260k🇺🇸 USA
2h ago
Sonyinteractiveentertainmentglobal·about 3 hours ago
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Product Manager, Applied AI
San Mateo or San Diego (remote considered, CA preferred)
Role Overview:
PlayStation leverages machine learning to create intelligent and delightful customer experiences on PlayStation consoles, web, PC and mobile devices. Many internal technologies, processes and platforms are employed to effectively bring rich gaming and media experience to our players, and to optimize our internal operational workflows.
The Applied AI Product Manager will play a pivotal role in scaling our use of machine learning techniques, partnering with our internal business and product development teams across the company to develop new machine-learning enabled products and features.
What you'll be doing:
Partner with cross-functional product development teams to ideate, design and bring AI-enabled features to market
Develop a deep understanding of internal processes to identify and quantify opportunities for applied AI products
Contribute to the roadmap for Applied AI product features across our portfolio
Define and communicate success metrics and risks on AI product features
Establish SME status relative to Applied AI features and evangelize adoption while setting expectations on current technological capabilities
Design and facilitate effective proofs-of-concept with clear success criteria
Engage at a detailed technical level to drive product requirements
Perform User Acceptance Testing and ensure requirements were understood and implemented as requested
Proactively provide customer and business context to engineering teams
Exhibit a committed focus on customer outcomes and value
What we'll be looking for:
3-5 years of experience in product management or a similar role, with a focus on simplifying user journeys across workflows in an enterprise environment
Strong analytical skills and experience with data-informed product design and decision making
Prior experience developing and iterating on machine learning products and features
Experience working directly with data science and machine learning engineering teams
Excellent communicator who can articulate product value and set expectations to stakeholders across the organization
An ambitious self-starter who deals well with ambiguity
Ability and willingness to work with diverse multinational teams and cultures and occasionally travel
(Bonus) Industry experience in video games, digital publishing, or enterprise decision support
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.