AVP/VP- Airport Commercial Services

At Steer North America, our vision is a world where the critical services and infrastructure that move our communities work better for all of us. Our mission is to be the leading consultancy shaping the future of how people live, work, and connect. We are driven by a passion for creating positive impact through our expertise in critical services and infrastructure. We strive to unlock the potential of our clients and their organizations to help people, places, and economies thrive. For a world in motion, complex challenges deserve powerful solutions, global intelligence and local partnership, technical expertise and independent advice.

We are seeking an entrepreneurial leader to help establish and grow our Airport Commercial Services consulting practice in the U.S. and Canada. This role combines hands-on project delivery with the opportunity to build a practice area focused on concessions, real estate, parking, and non-aeronautical revenue development for airports. The successful candidate will bring industry expertise, creativity, and a strong network to help us expand our market presence while delivering exceptional value to clients.

Key Responsibilities

Practice Building & Growth

• Play a key role in shaping and expanding the Airport Commercial Services practice, with responsibility for identifying opportunities and driving growth.
• Partner with senior leadership to design and implement strategies for market entry, brand positioning, and client acquisition.
• Act as an internal champion for airport commercial services, building internal awareness and cross-selling opportunities.

Business Development

• Lead business development efforts, including prospecting, proposal writing, and client presentations.
• Build and expand relationships with airports, concessionaires, developers, and other industry partners.
• Position the firm as a trusted advisor by contributing to thought leadership, presenting at conferences, and publishing industry insights.

Project Leadership

• Serve as Project Manager or Technical Lead on key assignments in commercial strategy, concessions planning, financial modeling, and passenger experience optimization.
• Manage project teams and ensure delivery of high-quality, on-time, and on-budget results.
• Innovate new approaches, tools, and methodologies to differentiate our offerings in the airport commercial space.

Team Development

• Mentor and guide junior staff, supporting their growth in both technical and consulting skills.
• Contribute to building a collaborative, entrepreneurial, and client-focused culture within the practice.

Requirements

Required:

• Minimum of 10 years of experience in the aviation industry, with expertise in airport commercial services, concessions, real estate, or non-aeronautical revenue strategy.
• Bachelor’s degree in a relevant field (business, aviation, planning, economics, finance, or related discipline).
• Proven entrepreneurial mindset, with demonstrated success in practice building, business development, or market expansion.
• Strong project management skills and experience leading multidisciplinary teams.
• Established relationships within the U.S. and Canadian airport industry.

Preferred:

• Technical expertise in concessions planning, financial modeling, business case development, or airport real estate.
• Experience introducing new service lines or growing a consulting offering from early stages.
• Active involvement in professional organizations such as AAAE, ACI-NA, or regional airport associations.

Benefits

For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance).

Additionally, we offer up to 44 paid days off - 20 vacation days, 9 public holidays, 3 floating days, 10 sick days, and 2 volunteering days – as well as a semi-annual performance review process.

For our Canadian applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, a group Share Incentive Plan, a 3% RRSP contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance).

Additionally, we offer up to 47 paid days off - 22 vacation days, 13 public holidays, 2 volunteering days and 10 sick days – as well as a bi-annual performance review process.

Our evaluation processes are designed around merit and capability. We don’t select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others.

Steer is an equal opportunity employer and welcomes all candidates with any legally protected status. Steer will provide accommodation, now or throughout your employment, if needed.

In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page.

Part-time and remote working applications will not be considered for this role.

Salary Range - $150,000 – 250,000 w/ benefits