Role Purpose
The Senior Executive – Air Partners supports the management and execution of airline partnerships to ensure effective implementation of commercial agreements, reliable capacity access, and strong partner performance. The role focuses on coordination, contract administration, performance tracking, and cross-functional alignment.
Key Responsibilities
Air Partner Coordination
- Support day-to-day coordination with airline partners on commercial and operational matters.
- Act as a primary contact for routine partner queries, escalations, and follow-ups.
- Coordinate capacity confirmations, schedule changes, and operational alignment with partners.
- Support preparation, review, and administration of air partner agreements including interline, SPA, block space, and capacity contracts.
Performance Monitoring & Reporting
- Monitor partner performance against contractual terms (capacity, rates, SLAs, utilization).
- Identify deviations, risks, or non-compliance and escalate with supporting analysis.
- Prepare regular partner performance reports, dashboards, and summaries for management.
Stakeholder & Cross-Functional Support
- Work closely with Pricing, Sales, Revenue Management, Operations, Finance, and Legal teams to ensure proper implementation of partner agreements.
- Support alignment between partner terms and pricing, sales, and operational execution.
- Assist in onboarding new partners and implementing contract changes.
- Support process improvements, standardization, and system enhancements related to air partner management.
Market & Commercial Support
- Support market and competitor monitoring related to partner capacity and cooperation.
- Assist in preparing commercial analyses, presentations, and business cases for management review.
- Provide administrative and analytical support for partner meetings and reviews.
Requirements
Qualifications & Experience
- Bachelor’s degree in Business, Aviation Management, Supply Chain, or a related discipline.
- 2–4 years of experience in airline, air cargo, commercial, partnerships, or contract-related roles.
- Prior exposure to airline partnerships or commercial operations is an advantage.
Skills & Competencies
- Strong coordination and communication skills.
- Good attention to detail and documentation discipline.
- Basic analytical and commercial understanding.
- Ability to manage multiple tasks and deadlines.
- Proficiency in MS Excel and PowerPoint; exposure to airline systems is a plus.
Personal Attributes
- Proactive, reliable, and eager to learn.
- Comfortable working with internal and external stakeholders.
- Strong sense of responsibility and follow-through.
- Professional handling of confidential commercial information.
Benefits
- Unlimited training - You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
