We are looking for a System Administrator to join our team and ensure uninterrupted technical support in the office and for our specialists, keeping our workspace and team productive.
Your main responsibility will be to provide timely and effective technical support to the team, ensure smooth onboarding and offboarding processes, and promptly resolve all IT requests within your scope. You will be responsible for the technical condition of office equipment and software, managing inventory, coordinating equipment orders and deliveries, and maintaining accurate records.
In addition to day-to-day support, you will work on project tasks such as creating a FAQ for common technical questions, resolving equipment tracking issues, and compiling a complete list of services used within the company. You will also work with office security systems, access control (ACS), and video surveillance cameras.
If you want to be the backbone of the team’s technical stability and grow your skills in IT operations and support, this role is an ideal next step in your career.
In this role, you will
- Participate in all meetings and processes requiring the involvement of a System Administrator
- Provide technical support to specialists, organize onboarding and offboarding for new employees
- Configure, administer, and ensure the proper functioning of employee devices and office equipment
- Create user accounts and manage necessary licenses
- Serve as first-line technical support
- Order, ship, track, and manage depreciation of equipment
- Work with documentation and spreadsheets
- Maintain backup/power systems: Starlink, EcoFlow, and generators
It’s all about you
- 6+ months of experience in system administration
- Familiar with the modern market of computer components, laptops, and smartphones
- Able to service hardware: disassemble and maintain PCs/laptops, install and configure software, and connect office equipment
- Experience managing equipment inventory and proficient in working with documents and large spreadsheets (Word/Excel)
- Basic knowledge of information security and networking
- Experience supporting a large number of specialists
- Strong communication skills, attentive, detail-oriented, and comfortable working in a team
- Able to work effectively under dynamic workloads and handle multiple tasks simultaneously
- Eager to learn and grow in this field
- English — Intermediate or higher
- Reside in Kyiv and able to work from the office (hybrid work possible from the 3rd month)
Would be a plus
- Basic knowledge of Google Workspace and Atlassian (Jira, Confluence, Service Management)
What we offer
- Care and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Online yoga class with an instructor from the Ukrainian Yoga Federation
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
- Comfortable working environment:
- Work from our Kyiv hub or remotely with a flexible schedule
- Modern equipment or depreciation of your own tools
- Investment in your future:
- Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here – so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Hiring process
- Intro call
- Technical Interview
- Final interview
- Reference check
- Offer
