Consulting Senior Director - WCA

The Senior Director is leadership role part of the Visa Consulting & Analytics team which delivers data driven high impact advisory and implementation projects to our clients across Western Central Africa. We are looking for motivated individuals to join our growing practice to lead business development efforts, lead the work on consulting projects, structure and drive consulting and analytics projects, guide team members to develop detailed analyses, derive relevant insights, and shape clients strategies and implementation efforts.

Responsibilities include:

• In coordination with Country Managers, Account Executives, VCA service lines leads and VCA Geo leads, develop plans for consulting activities.
• Develop project pitches/proposals and secure new consulting assignments with clients, as well as (re-engagements opportunities) via a consultative sales approach. Leveraging VCAs various service lines- Portfolio, risk, digital, acquiring, managed services, training, data services and strategy.  
• Resolve clients complex strategic problems, synthesizing complex questions and ambiguous client situations as required.
• Support Visa business development teams in developing client partnership pitches and proposals.
• Lead and deliver consulting projects
• Structure and deliver client project as well as guide team members in structuring and delivering different consulting project workstreams.
• Use Visa and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa key clients.
• When required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations, etc.
• When required, develop and deliver client training programs and impart best practices knowledge sharing to Visa clients
• Manage project budgets and resources to perform all required duties.
• Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact.
• Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients.
• Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects.
• Work closely with different Visa functions, including Sales, Product, Marketing etc., to ensure a seamless consulting projects delivery and impact
• Develop and evolve Visa Consulting & Analytics service offering
• Develop Visa Consulting & Analytics thought leadership material
• Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients
• Carry out other ad hoc support, support other functions and teams within Visa, and work on internal projects

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Education/ professional qualifications:
MBA or Post Graduate studies is a plus
A recognized undergraduate degree qualification
15+ years of work experience including solid consulting experience
Consulting experience gained within either a strategy house, a Big 4 firm, or an in-house strategy function of a financial institution is a plus

Experience/ skills required:
Experience in financial services/ payments industry is a must
Knowledge of portfolio, risk and/or digital practices is preferred but not a pre-requisite
Excellent communication and interpersonal skills
Strong analytical and excel modelling skills
Excellent presentation skills and ability to present to senior execs including c-suite
Relationship management skills – should be able to manage internal and external stakeholders at senior levels
High attention to detail and commitment to quality
Superior project management skills
Expertise in MS Excel and MS PowerPoint to develop superb client presentations
Group facilitation and presentation skills
Results driven, flexible and both internally and externally customer focused
Self-motivated and able to use own initiative with limited direction
Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
Fluency in English and French is mandatory
Post graduate degree preferred

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.