Who We Are
We asked ourselves — What if better care didn’t cost more?
That’s why we built Vitable: the health benefits platform making healthcare better for employers of everyday workers. We bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with real people at the center.
Vitable empowers businesses to become better employers by making it easy to offer healthcare benefits to their teams. It's a better experience for employees and a smarter solution for employers.
Simply put, we’re built for better.
We’re growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker. Does that sound like you?
About the Role
Vitable Health is seeking a Clinical Product Manager to own and continuously improve our Patient and Provider Experience. This role sits at the intersection of clinical operations, product strategy, and engineering execution. Reporting to the Chief Product Officer, you will work closely with the Head of Engineering, the Chief Clinical Officer, and the clinical team to design, build, and scale clinical workflows, care programs, and technology that support our members and providers.
This role is ideal for someone who deeply understands clinical environments, enjoys translating clinical needs into scalable and efficient product solutions, and thrives in a fast-paced digital health startup.
What You’ll Do
- Own and manage the end-to-end Patient and Provider Experience, from onboarding through ongoing clinical care
- Lead the implementation and optimization of a new Electronic Health Record (EHR) system
- Partner with the clinical operations team and clinical providers to identify workflow inefficiencies and translate them into product improvements
- Own a deep understanding of the member and provider experience, by mapping end-to-end journeys, identifying friction points, and translating insights into product and workflow improvements
- Collaborate with engineering to plan, prioritize, and deliver clinical product features and platform enhancements
- Define requirements, write clear product specifications, and support delivery through launch and iteration
- Work cross-functionally to design, launch, and scale new clinical and care programs
- Ensure clinical workflows align with regulatory, quality, and operational standards
- Use data, feedback, and outcomes to continuously improve the member and provider experience
- Serve as a key voice for clinical stakeholders within product planning and roadmap discussions
What You’ll Bring
- 3+ years of experience in a medical, clinical, digital health, or clinical product role
- Proven experience working closely with engineering teams to plan, build, and deliver technology products
- Strong understanding of clinical workflows, care delivery models, and healthcare operations
- Experience with EHR systems or clinical software implementations (highly preferred)
- Ability to translate complex clinical needs into clear, actionable product requirements
- Excellent communication and stakeholder management skills across clinical, technical, and business teams
- Comfort operating in ambiguity and building processes in a growing startup environment
- Strong organizational skills and attention to detail
Nice to Have
- Experience in primary care, value-based care, or employer-sponsored healthcare
- Background working with clinicians (MDs, NPs, PAs, RNs) in product or operations roles
- Familiarity with healthcare compliance, quality measures, or care coordination models
Benefits and Perks
- 100% Silver Plan + Full Medical Coverage
- Dental and Vision Coverage
- 401(k) and Life Insurance
- Access to Vitable’s Primary Care membership
- Unlimited PTO
- Remote-first culture with a supportive team
- MacBook and any other gear you need
- Home office setup stipend
- Competitive equity package
Who Thrives Here
You care—about people, about purpose, about doing work that truly matters.
You’re the kind of person who sees a broken system and asks, “How can I fix this?” Challenges don’t intimidate you—they energize you. You move quickly, but with intention. You don’t just get things done—you get the right things done.
At Vitable, we thrive on both autonomy and collaboration. You’ll have the space to own your work, make smart decisions, and lead with initiative—while knowing when to pull others in, ask questions, and build together as a team.
You’ll fit right in if you’re:
- Mission-driven and motivated by impact
- Someone who gets sh*t done (and does it well)
- Curious, thoughtful, and clear on your “why”
- A self-starter who figures things out
- Empathetic, honest, and genuinely cares about others
- Collaborative, but confident working independently
- Hungry for change—and ready to help make it happen
We care deeply about the people we serve, and we care just as much about our team. We support each other, show up with heart, and find joy in the work we do.
No egos. No jerks. Just good humans doing great work.
Inclusion at Vitable
Vitable is an equal opportunity employer. We celebrate diverse backgrounds, perspectives, and experiences—and we’re committed to building a team that reflects the people we serve.
If you’re excited about this role but your background doesn’t match every requirement, we still encourage you to apply. We care more about potential and passion than checking every box.