Safety & Security Manager

About Us

Barkbus is the nation's premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven by our mission to deliver joy to pets and their people, we're proud to operate across California, Nevada, Arizona, Colorado, Texas, Illinois, Connecticut, New York, New Jersey, Georgia, North Carolina, South Carolina, Florida, and Virginia. We’re the fastest-growing pet health & wellness startup in the country and would love for you to join us in building the nation’s beloved pet brand.

Who We Are

We’re a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We have a big dream: to build a generational company that remakes the pet health & wellness industry nationally. We’re a fun, ambitious group that is working to build something new in pet care. We move with high velocity, collaborate closely, and deliver results faster than anyone in the market. We want your time at Barkbus to be the greatest time of your career. If you’re ready to build the future of pet care with high standards and speed, come on board. We need exceptional people to help us build something new in the world.

About This Role

The Safety & Security Manager will own and scale Barkbus’ safety, security, and risk mitigation programs across our nationwide mobile grooming fleet and physical hubs. This role is both strategic and hands-on. You’ll design, implement, and continuously improve programs that protect our Groomers, customers, vehicles, and facilities while enabling the company to scale safely and efficiently.

Reporting to the Senior Director of Fleet & Hub Operations, this role is ideal for a proactive, data-driven safety leader who thrives in fast-paced, operationally complex environments and can balance policy rigor with practical execution in the field.

Role & Responsibilities

Safety Strategy & Program Ownership

• Own Barkbus’ end-to-end safety and security strategy across fleet operations, hubs, and non-grooming workplaces.

• Build scalable safety frameworks, policies, and procedures that support rapid growth.

• Establish safety KPIs and infrastructure to track performance, trends, and continuous improvement.

• Report regularly on safety performance, risks, and recommendations to senior leadership.

Driver Safety & Fleet Risk Management

• Develop, implement, and manage a comprehensive driver safety program focused on reducing preventable incidents.

• Monitor Motor Vehicle Records (MVRs) and ensure compliance with internal standards and regulatory requirements.

• Partner with managers to address violations, unsafe driving patterns, and corrective actions.

• Leverage telematics and driver behavior data to identify risks and improvement opportunities.

Coaching, Training & Behavior Change

• Design and manage coaching programs to support drivers and employees who require additional training or behavior correction.

• Partner with Operations and People teams to deliver effective safety training and reinforcement.

• Track coaching outcomes and behavior improvements over time.

Incident Investigation & Risk Mitigation

• Lead investigations for fleet, hub, and workplace accidents, incidents, and near-misses.

• Conduct root cause analysis and recommend corrective actions, policy updates, or training enhancements.

• Track incident severity, frequency, and cost data to inform insurance, liability, and prevention strategies.

Safety Communication & Culture

• Drive a strong culture of safety across the organization through clear communication and engagement.

• Develop and distribute regular safety communications, including updates, insights, and best practices.

• Partner cross-functionally to embed safety into daily operations and decision-making.

Hub Security & Emergency Preparedness

• Develop and implement security standards for all Barkbus hubs and physical locations.

• Oversee security systems including cameras, alarms, lighting, and access controls.

• Investigate security incidents such as break-ins, trespassing, or property damage.

• Create and maintain emergency response plans and evacuation procedures.

Regulatory Compliance & Audits

• Maintain strong working knowledge of OSHA and applicable local, state, and federal safety regulations.

• Lead workplace safety audits and ensure ongoing compliance.

• Proactively identify regulatory risks and recommend mitigation strategies.

Success Metrics

Success in this role is measured by creating a consistently safe operating environment while reducing risk as Barkbus scales. Key indicators include:

• Reduction in preventable accidents and incidents

• Improvement in driver safety scores and behaviors

• Decrease in groomer injury rates

• High compliance with DVIR and safety reporting requirements

• Cost savings through proactive safety and risk mitigation initiatives

Qualifications & Experience

• 5+ years of safety management experience, ideally in fleet, transportation, logistics, or mobile service environments

• Proven experience supporting safety programs in a multi-site, distributed, or multi-location operating environment

• OSHA 10 Certification strongly preferred

• Demonstrated ability to design and lead driver safety, coaching, and employee training programs

• Hands-on experience investigating incidents and accidents, conducting root cause analysis, and implementing corrective actions

• Strong working knowledge of fleet and workplace safety best practices, including MVR monitoring and telematics

• Data-driven operator with experience using safety metrics to drive measurable risk reduction

• Ability to operate cross-functionally and communicate clearly with frontline teams and senior leaders

Compensation & Benefits

• $90k - 100k salary based on experience.

• Stock options upon required tenure.

• Comprehensive medical, dental, and vision insurance.

• Retirement Savings Plan to support your future.

• Pet Insurance to keep your furry friends healthy.

• Monthly cell phone stipend to stay connected.

• ClassPass membership to support your fitness and wellness goals.

Equal Opportunity

Barkbus is an equal-opportunity employer who celebrates diversity. Come as you are.

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