Client Success & Engagement Executive
•Gympass· 16h
🎧 Support⏳ Part-time👔 Executive🇮🇹 Italy
16h ago
Boxinc·2 months ago
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The Channel Solutions Engineer (Channel SE) plays a critical role in expanding our reach through the partner ecosystem. This role works directly with channel partners to design solutions, evangelize the platform, and build technical capability within the partner community. Channel SEs bring the same technical depth, solutioning expertise, and customer-centric mindset that field Solutions Engineers bring to direct accounts, but apply these skills through the lens of partner success and scale. By empowering partners to effectively position and deliver the company’s solutions, Channel SEs help accelerate joint growth and drive customer impact.
WHAT YOU’LL DO
Research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
Joint Solutioning: Collaborate with partner technical teams to design architectures and demos tailored to end-customer needs, with the sole focus on the partner business
Solution Evangelism: Act as a trusted technical advocate for the Box platform within the partner community, showcasing how our solutions solve real business problems across industries
Ecosystem Development: Help identify and develop new technical use cases and solution accelerators that can be leveraged by partners to increase pipeline velocity
Partner Enablement: Deliver technical training, workshops, and certifications to help partners understand the platform, positioning, and best practices for building and selling solutions
Co-Selling Support: Participate in partner-led customer engagements supporting discovery, demos, and proof-of-concepts where technical alignment is key to winning deals
Partner Feedback Loop: Provide structured feedback to product, marketing, and sales teams based on partner and customer insights to influence roadmap and go-to-market strategy
Travel up to 50% of the time
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
3+ years of experience in Solutions Engineering, Pre-Sales, or Partner Technical Enablement within a SaaS or enterprise software environment
Strong understanding of working within highly regulated industries
Experience working with or within a channel, VAR, or system integrator ecosystem
Strong technical depth across AI, Business Process, Content Management, or similar
Strong communication and presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box tangible
Ability to balance strategic enablement initiatives with tactical deal support responsibilities
Collaborative mindset with a passion for teaching, scaling knowledge, and building technical communities
Creative when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
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Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.