Senior Specialist, Employee and Workplace Relations
•Abbvie· 4h
👥 Human Resources⏰ Full-time⭐ Senior🇺🇸 North Chicago, USA
4h ago
Close·about 23 hours ago
Since 2013, we've been building a CRM that gets out of the way and helps teams sell more, faster. No manual data entry, just communication-first sales software designed to help SMBs succeed and scale.
We're bootstrapped and profitable - that means we answer to our customers and play by our rules. We're proud of our ~100 person, 100% remote team focused on building Close so that no small, scaling business fails because it can't figure out sales.
We’re hiring our first-ever dedicated Technical Recruiter at Close.
Over the years, we’ve been able to hire many great Engineers….but we aren’t great at hiring Engineers. Today, every hire we make comes from inbound! We know: mind-blowing! 🤯 This is possible because of a highly intentional interview process, a willingness to invest in who to bring onto the team, and our ability to attract great engineers with a craft-focused, low-ego culture. In short: our engineering team is amazing and people want to work with us. But with an increase in fraudulent, low-effort applications and ever more ambitious headcount and product goals, the time has come for us to optimize our Engineering hiring. That’s where you’ll come in.
As a Senior Technical Recruiter, you’ll partner with Engineering and Talent to build our first technical sourcing engine, evaluate candidates, and consistently improve our process. You’ll maintain and even raise our bar for technical talent, all while honing Close’s engineering-specific value prop and pushing the envelope on what it means to hire efficiently in the age of AI.
Close invests heavily in hiring because we understand that bringing the right people onto our team has real business impact. The best part: people stick around. Our Engineering team’s average tenure is 3.5 years. You'd be the one bringing exceptional engineers onto the team where they can grow, make an impact, and do the best work of their careers.
To learn more about our Engineering team, check out our open source code and ideas on GitHub and The Making of Close, our behind-the-scenes Product & Engineering blog.
A seasoned B2B SaaS Technical Recruiter. You’ve been in the game for 4+ years. You know the talent and competitor market and what a great engineer looks like.
Technical enough to be dangerous. You’re able to make evaluations on skillset fit and are able to dig into the specifics of projects, stack experience, and make sound judgement calls.
Willing to get creative. We are outcome focused (Quality of Hire is our north star!) and sometimes that means taking unconventional paths! You’re willing to run experiments; you aren’t tied to a playbook.
A salesperson. You don’t just identify great engineers, you know what resonates with them and you’re able to leverage what motivates an individual to craft a compelling case for Close.
Motivated. Recruiting require pace-setting - you’ll be responsible for setting the pace and moving roles and candidates forward, while never compromising on quality.
Low-ego and genuinely curious. We believe these traits make for the best interviewers…and the best engineers.
Build our first sourcing engine. You’ll find the qualified candidates, craft messaging that lands in a sea of slop, and shepherd them into our process.
Assess candidates. You’ll be the first conversation as candidates enter our pipeline - you’ll be responsible for evaluating their skillset and determining cultural and values alignment. You will be thorough, detailed, and transparent in your evaluations.
Manage the candidate relationship from source or application to Close. You’ll be a trusted liaison to both candidates and our internal team.
Provide a candidate experience that reflects our values. We aim to be clear, decisive, and kind.
Rely on data and your on-the-ground observations to make recommendations and optimize processes with technology.
Competitive compensation including an organization-wide goal-based bonus
Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 extra PTO days.
Paid Parental Leave for primary and secondary caregivers
Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
401k (US residents): We match 6% contributions with immediate vesting
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.
Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France.
Explore our product. Check out a video demo or try an interactive demo!
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.
While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying exclusively on AI tools when completing an application, unless explicitly stated. Every application is read closely by humans and any obviously AI generated applications will be disregarded.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.