Our QA team develops and executes robust, scalable and repeatable test plans and test cases for functional, regression and performance testing with a strong emphasis on using automation frameworks to shorten the test cycle.
As the Senior Localization Project Associate, you will be the operational backbone of our global expansion efforts. We are looking for a seasoned localization professional who has moved past basic coordination and is ready to own complex localization workflows for our products.You will act as the bridge between our product/marketing teams and our network of linguists, ensuring that the Crypto.com voice is culturally accurate, compliant, and engaging across 30+ languages. You will not just manage tickets; you will manage quality, stakeholders, and the user experience.
Responsibilities
- Coordinate the localization of UI, Marketing, and Help Center content across 30+ languages.
- Manage timelines and hand-offs in our TMS, ensuring files are delivered to linguists or AI workflows correctly.
- Prompting & Context: Apply best practices in prompting to ensure AI-generated content receives the correct context.
- AI Quality Spot-Checks: Act as the first line of defense by spot-checking LLM outputs for obvious hallucinations or tone inconsistencies before passing them to human editors.
- Feedback Loop: Provide structured feedback to the Localization Manager on how our AI tools are performing.
- Maintain our central glossaries to ensure both human linguists and AI models have up-to-date terminology.
- Manage the LQA (Linguistic Quality Assurance) process, ensuring that any bugs found in the app are traced back to the source and fixed.
- Support the onboarding of vendors to new workflows, including Post-Editing (MTPE) processes.
- Work with Product Managers to clarify ambiguous English strings so that translations (human or machine) are accurate from the start.
Requirements
- Experience: Minimum of 5 years in Localization Project Management. You know the traditional localization lifecycle and MTPE workflows inside out.
- Tech-Forward Mindset: You are familiar with the concepts of Generative AI and LLMs in localization. You understand how tools like ChatGPT or automated TMS workflows can aid efficiency.
- Prompting Basics: Ability to write clear, structured instructions (prompts) to guide AI output or human vendors.
- TMS Proficiency: deeply experienced with tools like Crowdin, Lokalise, or Smartling.
- Operational Excellence: You are highly organized and can manage file versions, Jira tickets, and invoices without losing track of details.
Nice to Have
- Previous exposure to Crypto/Fintech terminology.
- Familiarity with Mobile App localization flows (iOS/Android strings).
- Fluency in a second language (beyond English).
- Basic understanding of how to set up simple automations (e.g., Slack, Jira automations).
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
