Role Description
The Content Design team helps make Dropbox feel effortless. We’re dedicated to scaling quality content so customers always have the right information to achieve their goals.
At Dropbox, content designers are relied on not only for simple, helpful, and human language, but also partnership in the design process. We always bring a user-focused point of view and give input on design that goes far beyond language.
Our team is made up of creatives with backgrounds in product design, help center writing, teaching, and more. We love learning from one another and meet weekly for Content Design syncs and workshops to share work and give feedback. We’re a kind, funny team that believes in encouraging and supporting each other.
We’re looking for an intern eager to learn how to craft in-product content through hands-on experience. As part of the Content Design team (within our broader Design organization), you’ll work on user experiences that help millions of people do amazing work every day.
In this role, you’ll meet regularly with a mentor and other content designers, and partner directly with a product team. You’ll also join Design team meetings and critiques, working closely with product designers, product managers, engineers, researchers, and more.
Along the way, you’ll gain experience in writing, designing, researching, and iterating on user experiences to make Dropbox feel seamless and easy to use.
In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.
For Summer 2026, we offer two start dates culminating in a 12-week internship:
- May 26 - August 14, 2026
- June 30 - Sep 18, 2026
Responsibilities
- Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more
- Translate complex concepts into friendly, easy-to-understand experiences
- Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners
- Develop and explain a rationale for your content recommendations
- Present your work to others for feedback, including content designers and cross-functional partners
- Give thoughtful feedback on projects presented in workshops and critiques
- Draft and iterate on content based on feedback from partners and research participants
Requirements
- Currently pursuing an undergraduate or graduate degree (graduating by) in Content Strategy, Content Design, Information Science, Journalism, English, Communications, Human-Computer Interaction or other relevant field degrees and experience with User Experience, Product, or Design
- Curiosity about pursuing a career in Content Design
- Strong writing and editing skills, with the ability to write clearly, concisely, and with a user-first mindset
- Keen attention to detail, including grammar, tone, structure, and consistency
- Clear presentation and communication styles
- Demonstrated skills for collaborating closely with others
- Submission of two writing samples with your application:
- One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software)
- Each sample should be under 500 words
Preferred Qualifications
- Coursework (university-affiliated or otherwise) in User Experience or Content Strategy
- Familiarity with design tools like Figma
- Experience using AI tools to support or enhance your workflow
- Basic understanding of common software patterns
Compensation
