For over 30 years PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as your advocate and strategic partner. PSG has market leading technology and administration services for hospitals and health systems.
Our mission is to relentlessly advocate for our clients as we partner together to develop innovative drug management solutions that deliver exceptional strategic insights, financial and clinical value.
As a Pharmacy Benefit Consultant, you will serve as the primary/lead consultant on strategic clients. You will lead and cultivate multi-level client relationships with executives, human resource personnel, pharmacy department personnel and others which enable PSG to partner with clients to create, communicate and implement pharmacy strategy within the context of the overall client drug management strategy. In addition, you will identify business needs and create custom solutions for sophisticated clients which include overall pharmacy benefit strategy to create cost effective solutions for various client types. You will also lead vendor strategies that will include procurement efforts, contract negotiation and ongoing vendor management, while providing industry expertise and insight related to trends and opportunities.
Responsibilities:
Client Management
Working with industry partners (PBM and other vendors), client and PSG resources, the candidate will:
- Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention
- Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term
- Track and measure vendor contract performance including operational and financial
- Lead and participate in ongoing client meetings including:
- Vendor review
- Independent strategy and performance assessment meetings
- On-going operational and strategic meetings
- Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify wasteful spending and potential FWA.
- Navigate appropriate internal PSG experts on custom projects
- Support clients that wish to create and use customized clinical programs (PA, Formulary, Utilization Management, etc) with
- Review PBM and other vendor provided pharmacy program indicators and reports for ongoing opportunities and program performance
- Maintain ongoing reports and documentation related to client relationship and program
- Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client
Program and Business Development
- Lead and cultivate revenue opportunities to support segment growth.
- Assess opportunity for expanding PSG services within existing client
- Leverage client relationship for PSG prospecting efforts by developing client
- Participation in conferences and other forums for showcasing program experience and
- Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market
Account Implementation
- Provide oversight, guidance and serve as an advocate for the client to ensure vendor requirements are being met and service levels are adequate throughout vendor
- Identify issues and concerns for appropriate escalation and resolution to ensure successful
RFP Process Management
- Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP team)
- Participate in non-client specific annual RFI process via scoring and client meeting
Contract Review and Execution
- Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP
- Lead the creation and renewal of PSG client agreements to create appropriate scope of services and fee
Qualifications (Minimum Requirements)
- Extensive knowledge of Pharmacy Benefit Management, specialty pharmacy and large employer environments
- 2 years minimum experience, with a direct client relationship role
- Strong verbal and written communication skills including presentation skills and client relationship management
- Strong experience and skills working with and presenting to corporate executives
- Ability to develop strategies and implement programs for client pharmacy benefit programs
- Strong clinical and financial analysis skills including Word, PowerPoint and Excel
- Travel required, up to 25%
- Pharmacy background with bachelor’s degree.
- MBA and/or PharmD/RPh preferred
- Business development experience preferred
Salary and Benefits
Salary is based on background and experience. Benefits include full medical, pharmacy, dental, vision, life and disability insurance, paid vacation, sick leave, 401k match and annual bonus potential.
The national average salary for this role is $110k to $140k in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
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