As Senior Business Analyst, you will:
- Support implementation teams with deployment of Experian's ClaimSource revenue cycle management system.
- Provide ongoing assistance to internal teams and clients for remittance payment processing.
- Analyze internal processes and recommend improvements to enhance efficiency, automation, and effectiveness.
- Document and communicate complex technical solutions to clients and internal stakeholders.
- Estimate project scope, complexity, and timelines.
- Contribute to product documentation, training materials, and process improvements.
- Assign, track, and report on project tasks; communicate with management and project teams.
- Build strong relationships with clients and implementation/service teams; participate in regular client calls.
- Ensure accuracy and completeness of assigned work.
- Provide technical support—including testing, troubleshooting, debugging, and implementing updates.
- Review customer data, revenue cycle workflows, and payer notifications; perform optimization and posting reviews.
- Collaborate across teams to define requirements and support project execution.
- Track change requests and high‑severity issues.
- Lead problem-solving on complex issues; provide guidance and training to internal teams and clients.
- Support continuous improvement initiatives and resource optimization.
- Maintain project plans and outline processes for new programs as needed.
You will report to the Senior Manager of Software Development.
- Bachelor's degree; equivalent experience may be considered
- 4+ years experience in medical billing, revenue cycle, claims processing, or a related healthcare setting
- Experience with claims lifecycle, medical billing, remittance and healthcare regulations
- Experience with X12 Healthcare transactions (835 required)
- Experience with host system installations or migrations (Epic, Cerner etc.)
- Advanced analytical skills
- Strong project management skills
- Must work in an Agile team environment
- Work with diverse groups of internal/external organizational members
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote This is a remote position.
