Fanvue.Com·23 days ago
🎯 The Role
We’re hiring a Fraud Investigator to help protect Fanvue’s platform, creators, and revenue as we scale. Today, much of our fraud prevention work is reactive, which leaves the business exposed and limits our ability to improve systems, processes, and outcomes over time.
This role exists to change that. You’ll play a critical part in moving Fanvue from reactive fraud response to proactive detection and prevention, while maintaining high-quality investigations and contributing to better tooling and processes across the business. This is an entry-level role with meaningful responsibility and a clear path for growth.
🚀 What You’ll Do
Investigate user activity and fraud cases from internal queues and referrals across the business
Consistently complete a high volume of investigations each week with strong quality scores
Identify patterns, trends, and potential rings of fraudulent behaviour
Make clear, confident decisions on cases and stand by them
Review and QA peer investigations, providing constructive feedback
Collaborate with other teams to improve fraud detection processes and escalation flows
Contribute to projects such as testing new rules, documenting processes, and improving tooling
Help shift the team from reactive investigations toward proactive fraud prevention
👀 Who You Are
Highly detail-oriented while still able to work quickly and efficiently
Comfortable making decisions under time pressure and taking accountability for them
Able to stay focused and motivated on repetitive or high-volume work
Naturally curious and inquisitive, with a desire to understand the “why” behind behaviour
Reliable, organised, and consistent in your output
Comfortable working in fast-paced environments with changing priorities
Experience-wise, you might come from:
A fast-paced role requiring frequent decision-making or problem-solving (for example operations, service, or supervisory roles), or
A role involving repetitive work with a high bar for accuracy and attention to detail (for example legal, compliance, or administrative work)
✨ You’ll Thrive Here If
You enjoy investigation, pattern recognition, and problem-solving
You like clear ownership and measurable outputs
You’re motivated by protecting users and the integrity of a platform
You’re keen to grow your skills in risk, fraud, or trust and safety
⚠️ You’ll Struggle Here If
You dislike repetitive work or high-volume queues
You find decision-making under pressure uncomfortable
You avoid accountability for outcomes
🌍 Why Join Fanvue?
Play a key role in protecting Fanvue’s creators, users, and revenue
Learn core fraud, risk, and trust & safety skills in a fast-growing tech company
Competitive salary (aligned to entry-level bands, location dependent)
A culture that values innovation, ownership, transparency, and speed
Unlimited holiday
Remote working
Flexible hours, according to when you perform best
Budget for growth and wellbeing
⭐ Fanvue is for Everyone
We know that diverse teams build better products. Even if you do not meet every single requirement, we encourage you to apply. Many great people grow into parts of a role, and we value potential just as much as experience.