ACH Operations Specialist

Position Summary

The ACH Banking Operations Specialist is responsible for managing and processing Automated Clearing House (ACH) transactions, ensuring compliance with NACHA rules, and maintaining accuracy and timeliness in all electronic payment activities. This role requires strong attention to detail, knowledge of banking regulations, and the ability to troubleshoot and resolve payment issues efficiently.

**This role is not eligible for visa sponsorship. All applicants must be authorized to work for any employer in the US.

Competitive Base Salary- $50,000 - $56,000 based on experience

Key Responsibilities

• Execute daily ACH Processing requests and perform the daily triage in a timely manner, abiding by internal policies & procedures.
• Initiate, monitor, and reconcile ACH transactions including debits and returns.
• Ensure timely processing of daily ACH files and account level actioning with adherence to cut-off times.
• Maintain compliance with NACHA Operating Rules, federal regulations, and internal policies.
• Monitor for fraudulent or suspicious activity and escalate as necessary.
• Handle high volumes of customer & internal support requests.
• Respond to inquiries regarding ACH transactions, returns, and exceptions.
• Collaborate with internal teams to resolve discrepancies and ensure smooth operations.
• Identify and escalate process errors or system failures to management with detailed documentation
• Prepare daily, weekly, and monthly ACH reports for management.
• Maintain accurate records for audit and regulatory purposes.
• Assist in testing and implementing ACH-related system enhancements.
• Recommend process improvements to increase efficiency and reduce risk.
• Process timely back-office account updates following bank notices of change.
• Support with reconciliation processing (back-up).

Qualifications

• Education: Bachelor’s degree in finance, Accounting, Business Administration, or related field (or equivalent experience).
• Experience: 2+ years in banking operations, ACH processing, or electronic payments.
• Familiarity with NACHA rules and ACH network operations.
• Skills: Strong analytical and problem-solving skills with advanced Excel skills.
• Proficiency in banking systems and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.

Preferred Qualifications

• AAP (Accredited ACH Professional) certification.
• Experience with payment processing platforms and treasury management systems.

Compensation & Perks:

• Attractive company subsidized Medical, Dental and Vision plans with leading insurance providers
• 401K Plan with Company Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Health Care and Dependent Care Flexible Spending
• Hybrid working model
  

Fora Financial is a leading provider of flexible financing to US businesses. Since our inception in 2008, we have supported more than 55,000 businesses nationwide approaching $5 billion of capital distributed for purposes ranging from operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial delivers capital via a streamlined process that can be completed in as little as 24 hours, compared to the weeks or even months it usually takes for a business to receive a bank loan.

Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.

We offer a competitive compensation package, growth potential, and a casual yet professional work environment. While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. If this sounds like an environment you would be passionate to work in – apply now!

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact [email protected].