Product Manager
•GigamlHybrid· 24h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $250k-400k🇺🇸 USA
24h ago
Formic·3 months ago
Who We Are:
At Formic, we’re on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x.
Supporting us in our mission, with investments thus far totaling over $60 million, are backers including Lux Capital, Initialized Capital, Blackhorn Ventures, Mitsubishi HC Capital NA, and CEOs and founders of multiple Fortune 50 companies.
Formic is seeking a Technical Program Manager to support the operational excellence and key initiatives for our Automation Engineering team, which provides equipment maintenance, field service, and customer support for our fleet of robotic cells and customers across the US. In this role you will lead the execution of key technical initiatives that drive operational efficiency; streamline system integrations; and enhance the customer, field service, and technician experience. You will standardize critical workflows and processes such as spare parts, inventory, work processes, backups, continuous improvement efforts, customer outreach, and develop scalable automation solutions that improve monitoring, analytics, and internal communication across our organization.
This is a highly collaborative role, working cross-functionally with Customer Success, Deployment, Field Services, and Engineering teams to align business objectives with technical execution. You will also be responsible for developing technician training programs, managing work order automation, and ensuring seamless data flow between systems like Slack, Salesforce, and CMMS (MaintainX).
This role is highly strategic and execution-focused, ensuring that Formic’s internal operations are efficient, scalable, and seamlessly integrated across our growing fleet of automation solutions. The day to day function of this role is working on the problems of tomorrow rather than in the day to day operations of the business.
As Technical Program Manager, Production Optimization, you will:
What makes you a great fit:
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At Formic, we believe you perform your best when you're supported in caring for yourself and your loved ones. That's why we've thoughtfully designed a comprehensive benefits and perks package for our full-time, U.S.-based team members, including:
Equity in Formic: Own a meaningful stake in a fast-growing Series A startup, backed by leading global investors
Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents, provided by Blue Cross Blue Shield and Guardian
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability through Guardian, all 100% employer-paid
Employee Assistance Program (EAP): Fully funded by Formic and provided via Guardian, offering support when you need it most
Paid Parental Leave: Generous parental leave to support our employees and their growing families
Company-sponsored 401(k): Invest in your future with our company-backed retirement savings plan
Home Office Stipend: A one-time allowance for fully remote employees to set up your ideal at-home or on the road work environment
Monthly Cell-Phone Reimbursement: Monthly stipend toward phone and internet expenses
Flexible Time-Off: Take the time you need, when you need it, supported by our flexible PTO policy
Paid Company Holidays: Celebrate important dates with paid time off
Formic’s compensation packages - including salaries and equity - are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a critical part of our mutual investment: when Formic succeeds, so do you.
Final compensation packages are carefully customized based on candidate preference for cash and equity balance, experience, geographic location, and market considerations. Our goal is to attract and reward top talent who will significantly impact our organization. We're open to meaningful discussions about compensation structure to secure exceptional team members.
The anticipated base pay range for this position is detailed below.
What we look for:
We’re building a company from the ground up, so every single person we hire has a massive impact on our team, culture, and ability to accomplish our mission. While each individual brings their own unique skills and perspectives to Formic, we look for people who share our vision and act in alignment with our Operating Principles. If this sounds like you, Formic could be the place for you!
Equal Opportunity
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected].
AI Use
At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.
**Important Notice on Recruitment Scams
Formic has been made aware of fraudulent outreach claiming to represent Formic through various scam or phishing attempts. Please note that all communications from Formic will come from a verified @formic.co email address or verified LinkedIn account. Formic will never ask you to download unsolicited documents, schedule interviews via third parties without prior application, or share personal or financial information. If you receive suspicious outreach, please disregard it and report it to [email protected].