Senior Customer Success Specialist (Theia)
•Synmax· 12h
🎧 Support⏰ Full-time⭐ Senior🇺🇸 D.c, USA
12h ago
Gbg·9 months ago
Enabling safe and rewarding digital lives for genuine people, everywhere
We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
Solutions Engineering Team, GBG Americas
At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers.
Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG’s offerings are positioned effectively and implemented seamlessly.
Key Highlights:
Work Structure:
This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%).
The Role
We’re looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.
What you will do
Skills we are looking for
Preferred Qualifications
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.