GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.

Summary

GeneDx, the world’s leading genomic diagnostics company, is seeking an experienced Epic analyst to support Epic Aura integrations from build through post go live support.

In this role, you will join the cross functional Epic Aura team, owning and maintaining GeneDx's Epic application, ensuring all configuration, security, and user requirements meet the needs of our end users and our business. You will be a key player in customer integration projects, enabling set-up, testing, and troubleshooting throughout the project lifecycle as well as post-live production support.

Job Responsibilities

Act as the primary point of contact for Epic Aura application needs.
Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.

Objectives

Enable smooth and swift Epic Aura integration projects with new customers quarterly.
Troubleshooting for live Epic-integrated customers is efficient and effective.
Optimizing Epic Aura in coordination with broader GeneDx initiatives

People Manager

Education, Experience, and Skills

2+ years of experience working with Epic applications
Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
Familiarity with healthcare data models and standards, like HL7 and FHIR
Highly organized, with a demonstrated technical build experience
Strong communication skills, both written and verbal
High drive for understanding and solving customer needs
Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
Experience with genomics labs is a plus

Certificates, Licenses, Registrations

Active Epic certification is required (IE: Ambulatory, Care Everywhere, and Beaker)

Physical Demands

Ability to stand, walk, and sit for extended periods.

Work Environment

Work is primarily performed in a remote office setting.

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

#LI-REMOTE

Pay Transparency, Budgeted Range

$90,000—$125,000 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:

Be bold in our vision & brave in our execution. 
Communicate directly, with empathy. 
Do what we say we're going to do.
Be adaptable to change.
Operate with a bias for action.

Benefits include:

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.

Epic Analyst

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